ShemarooMe User Reviews

ShemarooMe
ShemarooMe
Shemaroo Entertainment Ltd.

Customer Experience

Positive experience43.1% of reviews
Neutral2.2% of reviews
Negative experience54.7% of reviews

~ Based on 274 written reviews from the US App Store.

What users say

Is ShemarooMe Safe?

ShemarooMe has mixed safety signals based on user ratings. AppsHunter Safety Score for ShemarooMe is 51/100.

This assessment is based on 114 user ratings, with an App Store average of 2.4/5.

Safety Analysis

31.6% of ratings point to a safe experience
4.4% of ratings suggest some concerns
64.0% of ratings point to a risky experience

~ Based on 114 App Store ratings for ShemarooMe.

Is ShemarooMe Legit?

ShemarooMe appears to be a legitimate app. AppsHunter Legitimacy Score for ShemarooMe is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No English subtitles

Terrible

Scam app and service

Avoid this app and service, absolute scam! I am unable to login as I don’t receive otp on my mobile. Requested for cancellation as service is unusable but the support team don’t want to help. I ll be raising a complaint via my card and consumer court as this is horrible service

Response from developer

Dear User, we apologize for the inconvenience caused. We’d love to understand what went wrong and work with you to resolve the issue. Please reach out to on this Whatsapp number +91 9372786382 (Monday - Sunday, IST 10:00 am - 07:00 pm) and our team will assist you as soon as possible.

Not worth the price

This was a waste of money, and I wish I could get a refund. A lot of Hindi movies in the library aren't available even though they're listed, and most that are don't have subtitles. Until they fix both, I wouldn't recommend paying.

Chrome-cast doesn’t work

Tried everything but awful app to navigate and can’t connect to my tv. Waste of money.

Response from developer

Dear Shreyansh, We’re truly sorry to hear that your experience with ShemarooMe didn’t meet your expectations and we apologize for the inconvenience caused. Please reach out to us at support@shemaroo.com or chat with us on this Whatsapp number +91 9372786382 (Monday - Sunday, IST 10:00 am - 07:00 pm) and our team will assist you as soon as possible.

Great Customer Service Experience

I had a very good experience with ShemarooMe customer support. My subscription related issue was handled professionally and patiently by the support team. A special thanks to Deepika for the wonderful support experience, continuous follow up and clear communication throughout the process. Really appreciate the customer friendly service provided by the team. Thank you, ShemarooMe!
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Response from developer

Dear User, Thank you for taking the time to write this review. Your kind words encourage us greatly.

Internal issue of login, and they do not respond to customer

Trying to log back in from past 10 days , trying to contact WhatsApp chat service their button don’t even works , you have to go in google and then after it works . But in that also they don’t even reply quick bad service never going to buy this subscription again

Not worth it

I bought one year subscription and after sometime I logged out. When again I tried to
Login it’s pop up with an error. I emailed them and since 2 months I am greeting same reply we are working on it and everytime gives me different excuses.

I strongly not recommend this app.

Response from developer

Dear Customer, We're sorry to hear that your experience with the app was not satisfactory. This is not the experience we want to offer, and we apologize for the inconvenience caused. Please reach out to us via WhatsApp on +919372786382 and our team will assist you as soon as possible (Monday - Sunday, IST 10:00 am - 07:00 pm)

No overseas usability

it has a major limitation: it doesn’t support usage overseas. For frequent travelers, this is frustrating because access to content stops the moment you leave your home country.

The company should strongly consider allowing downloaded content to remain accessible abroad or at least provide a 15‑day overseas usage window. This would make the app far more practical for international users and show that the company values flexibility and customer convenience.

Until this issue is addressed, feels incomplete for anyone who travels regularly.
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Response from developer

Dear User, Greetings from ShemarooMe. ShemarooMe offers the choice to the users on a variety of packs starting at just Rs.49, for more information on our plans and pricing , please check the link https://www.shemaroome.com/plans. Write to us at support@shemaroome.com,if you'd like more information. Requesting you to write to support@shemaroome.com and elaborate on the issue you are facing. We will work towards solving your problem at the earliest. Regards, Team ShemarooMe.

Fraud

I have canceled my subscription still getting charged. Ridiculous!

Response from developer

Dear User, We're sorry to hear that your experience with the app was not satisfactory and we apologize for the inconvenience caused. Please reach out to us at support@shemaroo.com or can connect with us via WhatsApp on +919372786382 and our team will assist you as soon as possible (Monday - Sunday, IST 10:00 am - 07:00 pm)

Paid but didn’t work!!!!

You pay and service is not provided!!! This app simply stopped working in UAE - it gives an error during sign in though site/app has no local restriction in UAE.

RETURN MY MONEY!

Not working

We are trying to sign in to app but we are not receiving the OTP, very disappointing ☹️

Misleading App

The app has a “Free Family Entertainment” section but unfortunately it’s not free. Any movie you try, it says “Subscription required”

App is not working

iPhone and iPad app is not working and won't let you login using email ID and password. Also they hide cancellation - so you don't cancel your plan.

Subtitles

Please provide subtitles for every contents. English subtitle at least.

Worst UI and Cheap Customer Service

I had very bad experience with customer service centre on subscription. I don’t recommend it at all.

Excellent support service

I had an issue login in after I paid my subscription. Puneeth from ShemarooMe support was brilliant, attentive and resolve the issue. I am happily watching content through the app. Thanks a lot

Response from developer

Dear User, Greetings from ShemarooMe. We apologise for the inconvenience. Requesting you to write to support@shemaroome.com and elaborate on the issue you are facing. We will work towards solving your problem at the earliest. Regards, Team ShemarooMe.

Horrible app and content

I subscribed originally from a laptop to watch one of the movies. It wouldn’t allow me to cancel it from my device. The UI and overall experience of the app is tedious and slow. Most basic features such as offline viewing are also not there. For the amount of money one is paying for subscription vs the content availability and quality overall app experience it is certainly not worth it.
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Regarding membership

I had some issues regarding membership and I didn’t know how to solve it. So i contacted customer service support through WhatsApp and one of the team representative name hemanth, helped me. He was able to solve the problem in a minute. Thanks

Response from developer

Dear Om gevariya, It is delightful to hear such positive words and it's always a pleasure to serve our users.

Do not download

Do not download this app. They will charge you but it works utterly slow and doesn’t even let you login from browser. If you think you have app as others and want to watch on your laptop, forget about it. If you signed out by mistake on the app, forgot about logging again. Most disappointing app ever saw. Shut down the app.
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Response from developer

Dear Customer, We’re truly sorry to hear about your experience and the frustration caused. This is not the standard, we aim to deliver. We understand how important seamless access and performance are, and we’d like to resolve the issues you faced with browser login, and re-signing in. Please email us at support@shemaroome.com with the details of the issue, so our team can quickly assist and resolve this for you.

THIEF APPS

I never download And using this apps at all… but Its been charge monthly for SO any months, Its been charge thru My phone internet provider… BECAREFUL EVERYONE, NEW STYLE OF SCAMMER!. HOW I CAN GET BACK MY MONEY????WATERPARK!!!!
How come you if i want to discontunue?? AS I SAID I NEVER SUBSCRIBE HOW ITS BEEN CHARGE…TOTALLY ITS SCAMMER!!!!!
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