PreventionCloud User Reviews

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Leave a Review PreventionCloud
  • Media

    I enjoy the fitness videos
  • Not a good app and the website is only slightly better

    Cannot access challenges. Hard to toggle through menu selections. Tech is not a strong suit for this company. Also, it says that you can link the Health App and devices. Has not happened for me yet after weeks of trying. The web portal is only slightly better. I will give that ⭐️⭐️.
  • Sync steps with the cloud doesn’t work

    Button to sync steps doesn’t work… can’t upload my steps for a challenge.
  • Used to work okay

    The latest update has broken challenges. You can’t access them at all when you try to it throws an error and the screen goes black uninstalling and reinstalling doesn’t fix it.
  • Insecure

    This app stores user credentials in plain text in the user document directory where it is easy to see using the files app. This is appalling security. I can’t understand how this made it through App Review let alone how this company can claim to care about the security and privacy of user data.

    Developer Response

    Hello thank you for your note. We’ve checked our records of the app for this and we can confirm that it has been resolved in previous versions as well as our current version.
  • Not good

    You can’t submit activities from the app and the software is incredibly slow.

    Developer Response

    Thank you for your review. Most screens in the app allow you to see and submit/enter data, please make sure you have updated the app to the latest version. If you have any issues or feedback on how to make the app a better experience please feel free to reach out to support@preventioncloud.com or call 1-877-378-8880 x 2.
  • OK not great

    The status exercise weekly chart doesn’t record all steps or exercise. Does not show progress. Only daily numbers.

    Developer Response

    Thank you for your review. Your history is shown under the Activity History section under the Exercise Tracker screen. If you have any issues or feedback on how to make the app a better experience please feel free to reach out to support@preventioncloud.com or call 1-877-378-8880 x 2.

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