Leave a Review Kegel Weights by Joy ON
Can’t even create a login
I enter my email, password, verification, and then I can’t do anything else but shut down the app. Wth?Can’t even register
Every time I try to Anel an account it freezes when I touch the box to agree to terms. Not useful at all because I can’t get into it.Developer Response
Dear Customer, Regarding any question or an issue with Joy ON Kegel App, please follow the instructions below: Open the ‘Joy ON Kegel App’ – go to ‘Account’ – ‘Customer Support’ and follow the instructions for solving the issues. Customer satisfaction is priority number one for us, and we will not let you down! Joy ON TeamApp doesn’t work
The main reason this product was purchased was because of the compatible app. Sadly, I didn’t check the app reviews before purchasing the product. Big mistake!! I have created an account, reset the password numerous times, deleted and downloaded again, and the app still doesn’t work. I’m really disappointed and accept any advice to get this working. I’m really impressed by the professional packaging and presentation, but if you were looking for an accompanying app... Keep looking.
Response to below: “If” I could, I would follow your steps. Unfortunately, the app is stuck on the screen asking if I have a PayPal account. I’m sorry but you have definitely let me down! You should definitely keep debugging. I have an iPhone X Max for your reference.Show lessDeveloper Response
Dear Customer, Regarding any question or an issue with Joy ON Kegel App, please follow the instructions below: Open the ‘Joy ON Kegel App’ – go to ‘Account’ – ‘Customer Support’ and follow the instructions for solving the issues. Customer satisfaction is priority number one for us, and we will not let you down! Joy ON TeamTimer won’t keep counting down
The app is point less when the timer stops counting down if your screen locks or you switch to another app. I can’t even keep track with the app because of it.Developer Response
Dear Customer, Regarding any question or an issue with Joy ON Kegel App, please follow the instructions below: Open the ‘Joy ON Kegel App’ – go to ‘Account’ – ‘Customer Support’ and follow the instructions for solving the issues. Customer satisfaction is priority number one for us, and we will not let you down! Joy ON TeamNot working well
Can not read the app. Can not see the time or the stopwatch. The font is white so you can not read any thing. Please fix..Developer Response
Dear Customer, Regarding any question or an issue with Joy ON Kegel App, please follow the instructions below: Open the ‘Joy ON Kegel App’ – go to ‘Account’ – ‘Customer Support’ and follow the instructions for solving the issues. Customer satisfaction is priority number one for us, and we will not let you down! Joy ON TeamCan’t Read White Text on White Headers
The app is nice, makes it easier to track everything, but I can only guess at half of the information on the screen because for some reason white text was used on white headers, so the headers appear blank. I don’t want to use those sections of the app if I can’t read what it is for, so I can only really use a small portion of the app. I would really like to be able to use the whole thing because it seems really useful!Show lessDeveloper Response
Dear Customer, Regarding any question or an issue with Joy ON Kegel App, please follow the instructions below: Open the ‘Joy ON Kegel App’ – go to ‘Account’ – ‘Customer Support’ and follow the instructions for solving the issues. Customer satisfaction is priority number one for us, and we will not let you down! Joy ON TeamBlank
The app is blank wont work. Can’t see anything.