User Reviews: Smart Pets

Smart Pets
Smart Pets
GD Digital Ltd

Top reviews

  • Would have solved my problem but…

    The first evening after setup it worked great, the next morning I decided to drop some food in the bowl (so I could stay in bed a bit longer). Device wasn’t connected to the WiFi. Nothing wrong on my end, all other devices were fine. Went through the steps to reconnect and no luck. Tried over a half-dozen times. No connection. This will be returned, and I’m very annoyed because it was exactly what I needed for my cat.
  • Urgent

    What to do if I lost the password to active the app?
  • cannot connect when switch home

    I moved this device to a new home with new internet and cannot set up again
  • It deletes my Auto Feed schedule

    I didn’t have trouble connecting to my wi-if and for the most part does what it’s supposed to do, except it deletes my Auto feed schedule at random times for no reason.
    I thought that maybe it’s because it lost power because I moved it to a different outlet and also one day the power went out and the schedule was gone on both occasions (besides other random times). It seems to be a bug in the app but nonetheless I got a small UPS to to try and see if it continues…
  • Laughable

    The directions are laughable. Steps are backwards so if you follow them, you will do it wrong. Read through and the. Make common sense what comes first, second, etc. There are no options on the app to adjust time to 12 hour clock. At the price point the feeder is sold for, this is a big F U. The video is ok but a seamless program to work with? HARDLY. Technical nightmare and again China gets the last laugh. Sorry I
    Not sorry.
  • App crashes when away from home

    This product is great. It has a great picture and love the laser function. The app ... needs a easier interface. Crashes occur multiple times when trying to access the app. It’s hard to view SD footage as well. Needs to be better for the price point of the camera.
  • There’s something wrong with connecting to WiFi

    The instructions don’t work and it finally connected once but never again
  • App needs a lot of work

    You can’t use it on your Wi-Fi. The unit itself is a router, no password. I’m not a hacker but that didn’t right. The instructions are useless, you have to figure it out on your own. I want to like this but I think I will return it. This is for the HONGSA pet feeder.
  • Can not connect to WiFi

    There is no way for me to connect the WiFi when I want to set up. On page 8 if the guide, it is totally wrong, please fix it

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