Leave a Review Aviator F
Rubbish App won’t connect
I would give this zero stars if I could. Series 1 app just says ‘Network not available’ and never changes. Series 2 app tells me the watch is paired and I do receive emails etc, but the application to adjust the watch date, time etc don’t work. Great watch but my advice, if you want smart features buy another smart watch, not AviatorShow lessMickt56
App - confirmed expired
For the benefit of F Series users. I have contacted Gebr. Heinemann and they have confirmed that the apps are no longer supported so the watch has no smart functions anymore. The Bluetooth should still work but if you have logged out of the app then it will not be possible to change any alarms or other features. Other than that we still have a normal watch which requires the button cell to be replaced every couple of years. Or ….. you have to buy another watch.Show lessRob1n_B
Atrocious app
Utterly useless app. Does not connect via Bluetooth, no instructions, no development. It converts what could be a useful watch into an expensive piece of crap.raj@
Poor customer service
Bought the Mk2 on Emirates flight - downloaded app and attempted to pair watch....
Received error message that the watch is paired with another phone! Cannot get out of this loop.
Contacted customer support via email and promised a response within 24 hours - 48+ hours later and still no response and I still cannot use the full functionality of the watch!!
My return flight on Emirates is in 3 days and I will be asking for a refund unless I hears something from Scorpio.
Terrible customer supportShow lessherrings4me
Developer Response
Hello Herrings4me, we are very sorry to hear this. please contact us at http://customerservice.connectedfuture.tech/support/home and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.Smart watch
Yes totally agree £200 and cannot pair and if you remove app and try and create new login it rejects your email so how is it going to get info when it already says that account is being used by another!! Yes , me grrr rubbish#haggs
Developer Response
Hello there, please contact us at http://customerservice.connectedfuture.tech/support/home and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.No connectivity, worse than 1st series
Bluetooth connectivity fails repeatedly and settings lost - it’s the most unsmart watch I have ever owned.4mpps
Developer Response
Hello 4mpps, We are very sorry to hear this. We would love to be able to assist you with your concern. Please visit our portal http://customerservice.connectedfuture.tech/support/home to learn more about the workarounds and FAQ’s. You may also speak to one of our CS representatives via live chat to help you with your concern. Thanks!Cannot pair device either
Should be an easy process. The phone came with a piece of card half the size of a credit card as instructions which just don’t work. Awaiting help on weblink listed below as response to another customer with the same problem. $200 on a watch should be seamless connectivity and more guidelines. Not even a weblink with the boxShow lessSamscotland
Developer Response
Hi Samscotland, we are very sorry to hear this. We would love to be able to help you with your concern. Please visit our Customer Service Portal: www.customerservice.connectedfuture.tech to create a ticket and view our frequently asked questions (FAQ’s). Thank you!Bluetooth pairing to iPhone nightmare
Well, I bough the watch, and tried to pair it. No instructions with the watch, it’s all on line. Never needed instructions before to connect a device to Bluetooth. I usually get the phone to search, click on pair and away we go. Not so with this watch. I tried following the video. No joy. I logged a problem report. Was directed to the video I had tried. No good. Advised to turn off the phone and restart. No good. Finally, I received some different instructions to the web site, and although initially it didn’t work, after three attempts, it connected. It’s not good is it? Bluetooth isn’t exactly rocket science, but your app couldn’t manage it without significant user intervention and much frustration. I love the watch but not that part of the app.Show lessJeffthemininut
Developer Response
Hello Jeffthemininut, We are very sorry to hear this. We would love to be able to know more about your concern. Please visit our Customer Service Portal: www.customerservice.connectedfuture.tech to create a ticket and view our frequently asked questions (FAQ’s). Thank you!
