Lucky ONE User Reviews

Top reviews

خدمة سيئة جدا

اسوا ابليكشن في التاريخ مفيش اي احترافية كل حاجة مكتوبة كذب و مفيش من الاخر خدمة عملاء اصلا لو حصل اي حاجة اخبط راسك في الحيط ببساطة

Scammers

I wouldn’t recommend this app to anyone. They offer fake promotions to increase the traffic to the stores then after you go, they tell you it’s out-dated. Also they app always needs updates and has lots of software bugs.

Response from developer

Hi, We're very sorry to hear about your experience and our goal is to ensure every customer receives the best possible service. We’d love to make this up to you. Could you share your issue with us via Support@thelucky.app, we can assure you we’ll do everything we can to resolve the matter. Sincerely, Lucky Team

DONT USE THIS APP || take care of their hidden terms and conditions

Worst experience and there will be no one to assist,

Take care they have hidden terms, their card is not functioning like they claim, and i cant withdraw my cash,
I have tried to contact them for two weeks everyday, and no one assisted!

Take care of your money people!!

Response from developer

Hi, We're very sorry to hear about your experience and our goal is to ensure every customer receives the best possible service. We’d love to make this up to you. Could you share your issue with us via Support@thelucky.app, we can assure you we’ll do everything we can to resolve the matter. Sincerely, Lucky Team

🙂

كل شويه لما بدخل علي التطبيق بيجبلي صوره كده زي انظار و تحتيه كلام كتير ان الفون فيه حاجه و المفروض استخدمه علي جهاز تاني طب انا اعمل ايه !! و من الاول كان كويس اشمعنا كده !!

Response from developer

بنعتذرلك عن اى مشكلة واجهتك ... ممكن تبعتلنا تفاصيل اكتر على Support@thelucky.app وفريق لاكى هيتواصل معاك ويحلها فى اسرع وقت

اسوأ تجربه

برنامج سىء جدا لايرتقى لمستوى الخدمه المقبوله حتى

Response from developer

بنعتذرلك عن اى مشكلة واجهتك احنا بنكبر كل يوم وبنطور من الابلكيشن عشان نوفرلك افضل خدمة تقدر تستخدمها فى حياتك اليومية، ويهمنا نعرف المشكلة اللى واجهتك ونحلها عشان نتاكد انها متتكررش مرة تانية ... ممكن تبعتلنا تفاصيل اكتر على Support@thelucky.app وفريق لاكى هيتواصل معاك ويحلها فى اسرع وقت

Beware of this app

You can use this app but never add funds to it or become lucky plus member

my account got suspended for no reason and I can not get my money that i already add to the app more than 600 EGP

Contacting the customer service many times they promise to solve the problem but nothing happens .

Response from developer

Hi, We're very sorry to hear about your experience and it’s our goal to make sure every customer receives the best possible service. We’d love to make this up to you. Could you share with us your issue via Support@thelucky.app, and we can assure you we’ll do everything we can to resolve the matter. Sincerely, Lucky Team

It used to be good but now it’s out dated

I usually used the offers from the app (cause I’m subscribed) but when I go to any fast food restaurant ex(cook door, pasta2go) they don’t have lucky activated at the cashier so I don’t get the benefit of the discounts(in store) it might be useful only for deliveries if lucky discounts are even activated. And I’m not bothered by the hassle to force discounts or offers at the cashiers but it’s annoying (wouldn’t recommend subscription)
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Response from developer

Hi, We're very sorry to hear about your experience and it’s our goal to make sure every customer receives the best possible service. We’d love to make this up to you. Could you share with us your issue via Support@thelucky.app, and we can assure you we’ll do everything we can to resolve the matter. Sincerely, Lucky Team

Fake app you can't withdraw your money

Please don't download the app, I have more then 600LE and been approved to withdraw but when you try to get it you receive an error not only my account! Cashbacks are fake.

Response from developer

Hi Amr, We're very sorry to hear about your experience and it’s our goal to make sure every customer receives the best possible service. We’d love to make this up to you. Could you share with us your issue via Support@thelucky.app, and we can assure you we’ll do everything we can to resolve the matter. Sincerely, Lucky Team

Great

Great

Response from developer

We would like to thank you for using our App. If you experience any dissatisfaction, please contact our customer care at Support@thelucky.app.

المقابل المادي ؟

ما هو المقابل المادي الذي سوف اتحمله للاستفاده بهذه التخفيضات ؟؟

Response from developer

ابلكيشن لاكي هو أفضل طريقة ممكن تحصل فيها على عروض و خصومات لحد عندك، لأن عندنا أكتر من 400+ شريك واكتر من 3000+ فرع من ماركاتك و محلاتك المفضلة من و محلات الملابس و الالكترونيات بالإضافة لكل الكافيهات والمطاعم اللي بتحبيها وحاجات تانى كتير، والابلكيشن بيتيح لك 4 مرات ببلاش وبعدها تقدر تشترك فى لاكي بلس اللى بيتيح لك عدد لا نهائى من العروض والخصومات ... ممكن تبعتلنا على Support@thelucky.app وفريق لاكى هيتواصل معاك فى اسرع وقت.

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