Piola to Go User Reviews

Top reviews

Can’t use rewards earned on app

Like the title says the app doesn’t make it easy to use the rewards earned through the app. Please fix this and it feels like I’m getting ripped off. What’s the point of earning point to redeem rewards that can’t easily be used. I have to call them to start a ticket to fight fr my so called reward. Total waste of time.
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Bad business practices

Sauce uses deceptive business practices, which are deplorable.

When you enter your credit card, there is one price that is shown and then after you pay, there’s a second price, reflecting a charge for delivery.

That is a deceptive business practice after the delivery charge is assessed on the bill then 1 should be able to make a decision

Once I paid for it and the order was seven dollars more. I emailed the company and said cancel it that’s ridiculous.

After 15 minutes online with Sophia, she claimed she couldn’t contact the restaurant

I love the restaurant I ordered from, but I would never use sauce again
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Unbelievably terrible

Not so sure what is this sudden degradation of your quality and pizza technic but tonight we order 2 pizzas one of them customized as carbonara with fresh ingredients and the result was disgrace. Both pizzas was filed in salt you can even see the trace of salt on the box and top of the pizza something like someone throw a bowl on it, then the ingredients of the pizza was mixed up, the carbonara was without egg and although I specified chopped tomato they add the tomato on the other pizza.. amd not on the carbonara!! total mixup all salty one of them was burn and the other raw/not cooked properly.. i can not believe you guys served something like that and how it passed your quality control.. if any !! very disappointing and rather insulting.. as your delivery !! don’t get me started!! From the moment they text me that they pickup the pizza they delivered it 30 min later after several texts and phone calls.. fyi I’m across the street 0.5 mile from the restaurant … they pick up 9:24 and they deliver at 9:53 !!! Picture available if you wish ..
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Unable to find Calorie count per food item

This application should have calorie count per food item

Piola is great!

My family and I eat at Piola in Weston/Davie a few times each month. The pizza’s are always fresh, hot and tasty. We love it there. We’ve made friends with Grace and Kevin since starting to dine there. They are awesome servers and really can’t do enough for us. I highly recommend them and Piola. Incidentally every M,T & W they have a special where all the pizzas are either $9, $10 or $11. Just make your order with these rules. Between 4-5pm they are $9. Between 5-6pm they are $10 and between 6-7pm they are $11. The deal counts for every pizza. However only good for dining in. Takeaway pizzas are the normal menu published price. Enjoy! 😋
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Worse of the app Store award

Why would you try to create a terrible app, when you can just let people order via website.

Check out process requires text message every time, your info is not adequately saved, the auto complete is poorly mapped.

Worst ever

Best Pizza ever!!

Best pizza, great staff and service!
Don't miss the chocolate (Nutella) pizza....it's awesome!!!!!

Need improvements

I’d often order thru the app but changes were made that make it impossible to customize the order; like when ordering the Pappardelle Bolognese I cannot request spaghetti style pasta rather than the flat noodles. No feedback option.

Terrible service

My order has taken over an hour to get to my house and I live 5 minutes away from the restaurant. You cannot track your food or talk to any customer service. Finally I
called and the lady who answered barely spoke English and didn’t know how to help. Not impressed.

Pickup times

Says order for ready pickup. Went to the restaurant had to wait for almost 15min for it to come out.

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