APP is not as user friendly as it could be
The APP needs more refinement as it is unclear what you need to do at certain stages, the button direction needs to be clearer.
This is the second time I have used the APP and it worked this time.
Many customers will be put off as it is cumbersome to use
This is the second time I have used the APP and it worked this time.
Many customers will be put off as it is cumbersome to use
