Bitget 2025 I love Bitget
User friendly & Smooth
Can’t Be Trusted
Response from developer
Thank you for bringing up your concerns, and we apologize for any inconvenience this may have caused. We understand your concerns regarding the value of the TOMA airdrops and the current token price. You can refer to the following announcement from the Tomarket team: https://t.me/tomarket_ai. Thank you for your understanding.
EXPENSIVE!!!
Response from developer
Thank you for sharing your feedback. If you’re referring to trading fees, please note that these fees are applied to every executed order, whether for opening or closing a position, which is standard practice across all exchanges. The fee rate depends on whether you are a maker or a taker. At Bitget, we offer programs such as the VIP and Spot Liquidity Incentive Programs, which provide lower trading fee rates and exclusive benefits. Additionally, users can enjoy a 20% discount on trading fees when paying with BGB. For futures trading, please be aware of funding fees. These fees are designed to ensure fairness and stability in the market by balancing long and short positions. Importantly, Bitget does not charge funding fees—these are exchanged directly between users. If your concern relates to withdrawal transaction fees, please note that these fees depend on the network selected by the user. You may choose another network or consider withdrawing your assets in different coins to take advantage of lower transaction fees. For more information on our fee structure, please visit https://www.bitget.com/fee. If you require further assistance, please contact our support team at https://bit.ly/3yTA57t.
Susceptible to high Risk
I think is a big that need to be fixed- if you fix it. I’ll give you a good rating you deserve cos everything seems good.
Response from developer
Thank you for bringing this to our attention. We’ve located the case associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. The error message occurs due to frequent clicking actions. We recommend avoiding repeated clicks when releasing tokens and during SMS verification prompts. If issue persists, feel free to contact us at https://bit.ly/3yTA57t.
Virtual Card
terrible customer service
Response from developer
We sincerely apologize for the negative experience you've had, and we truly understand how frustrating it can be. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. We take the security of your account very seriously. In certain cases, it may be necessary to escalate the issue to the relevant team to ensure an accurate solution. Please rest assured that these tickets are prioritized. We appreciate your patience and understanding.
App went from amazing to bad
Response from developer
Thank you for your feedback, and we sincerely apologize for any inconvenience caused. As of January 1, 2024, identity verification is mandatory for deposits and trading across all Bitget accounts to enhance user protection, comply with global cryptocurrency regulations, and create a secure trading environment. Additionally, starting July 20, 2024, users who have not completed Level 1 identity verification will no longer be able to perform withdrawals, including on-chain withdrawals and internal transfers. To safeguard your assets and avoid interruptions, we strongly recommend completing identity verification as soon as possible. For further details, please refer to the announcement here: https://www.bitget.com/support/articles/12560603810682. Guidance on completing KYC can be found at https://bit.ly/3XMyjPY, and for additional assistance, please contact us at https://bit.ly/3yTA57t. Bitget values your privacy and is dedicated to safeguarding your personal information. We take our data protection responsibilities very seriously. For more details, please review our privacy policy here: https://www.bitget.com/support/articles/360015150651. We appreciate your understanding and cooperation.
No Landscape mode
Response from developer
Thank you for sharing your feedback. We’re pleased to inform you that our product team is actively working on optimizations to support landscape mode on the iPad. We expect this feature to be available in the near future. Should you have any additional feedback or suggestions, please feel free to share them at https://www.bitget.com/feedback . Alternatively, reach out to us directly at https://bit.ly/3yTA57t . Thank you.
Incredible app
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