Geneva Public Library User Reviews

Geneva Public Library
Geneva Public Library
Geneva Public Library District

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  • Could be solid offering but critical update needed

    Abandonware. Developer Communico LLC does not update and has poor command of building out and supporting apps. App frequently doesn’t work upon launch. Specifically, you’ll load up the app…and nothing can be selected. Requires force stop to work. Both on iPhone XR and iPhone 13. I will report that the app does do some of the basics quite well such as the ability to view the event calendar, display library hours, pull up library card, etc. However there are a few absolute fundamentals that other library systems and their app developers have figured out that are sorely lacking here… 1. The app doesn’t allow you to group all editions of a book together in your search. For any given book, you might have to sort through as many 50+ editions each individually 2. You can’t search just the Geneva library’s inventory. It seems this feature was planned at some point (most likely) as search results can be selected as “My Library” and “Consortium” but the My Library view still displays all books from the consortium rather than only the books actually available at the Geneva Library. 3. No ability to switch from drive through book pickup to indoor pickup (or vice versa). You can, however, toggle this on the library’s website. I do hope these things get sorted out eventually.
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  • Could be solid offering but critical update needed

    Abandonware. Developer Communico LLC does not update and has poor command of building out and supporting apps. A shame to Geneva taxpayers who get the short end of the stick. App doesn’t work upon launch. After app launches…nothing can be selected. Requires force stop to work every day. Both on iPhone XR and iPhone 13. This app does do some of the basics quite well such as the ability to view the event calendar, display library hours, pull up library card, etc. However there are a few fundamentals that other library systems and their app developers have figured out that are sorely lacking here… 1. The app doesn’t allow you to group all editions of a book together in your search. For any given book, you might have to sort through as many 50+ editions each individually 2. You can’t search just the Geneva library’s inventory. It seems this feature was planned at some point (most likely) as search results can be selected as “My Library” and “Consortium” but the My Library view still displays all books from the consortium rather than only the books actually available at the Geneva Library. 3. No ability to switch from drive through book pickup to indoor pickup (or vice versa). You can, however, toggle this on the library’s website. I do hope these things get addressed as it would make this app an even more robust tool for patrons.
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  • Catalog

    This app does not give sufficient detail about video.
    You cannot tell if it dvd or blue ray, it just shows video.
  • Have to enter card and pin every time

    This app does not save my library card. This app does not save my pin. Every single time I go to log into the app, I have to look up my card number, which is about 12 digits long, then remember my pin. Every other iPhone app seems to use face recognition and save the password. Please, please, provide a way to save the password.
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  • Happy to check out books virtually!

    Happy to have a convenient app to check out our library books. Easy to use and find books at all the libraries in network.
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    SUB TO EMKAY ON YOUTUBE
  • Never loads

    App never loads and doesn’t work in the library when I need the e card. It logs you out of your account sometimes but won’t load so you have to delete the app and redownload just to get to your account

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