Leave a Review RF Connect
Need to update software
I’m have the same issue referenced in previous review. This app was working a week ago, but now has become unstable. It’s not able to maintain a Bluetooth connection. Please repair and release an new update.randerso152
Developer Response
We apologize for any trouble or inconvenience, but we are committed to helping you solve your issue. Please contact us at app.support@rockfordcorp.com or call us at 1-800-669-9899 so that we can offer further assistanceNew RFConnect app no longer can find and connect to my PMX-1.
Appears there are issues with the updated version connecting to PMX-1. Previous version worked, this new version doesn’t and will not connect via Bluetooth. Update the app to this version at your own risk. Update: Found a way for the new version to work … and stay working after 1 use. This is what I did to get it to work: - Deleted the app from my IPhone 13 Pro. - Shut down my IPhone - Rebooted my IPhone. - Upon completing the reboot, went to the Apple App Store and did a fresh download of the app. Have yet to have the RF Connect fail to connect to my PMX-1 and operate since following the above. Scratch the Update… not connecting to my PMX-1 … again. Have sent multiple emails to RF with info on my IPhone and PMX-1 details as requested…called RF on all that I have experienced so far with these last 2 updates. Suggest that the old version 1.4.0 be provided on the Apple App Store until these new versions 2.x.x get addressed. Update: RF released version 2.5.5 today. Downloaded and installed the version on my iPhone. Tested. Have yet to have this version 2.5.5 fail in communicating and working with my PMX-1.
UPDATE: Be Aware! Appears that anyone with the RF Connect app and within Bluetooth range of a PMX-1, (and potentially any other RF device that support RV Connect remote control), can access anyone’s PMX-1, ….turn it on, and/or control anyone’s PMX-1 without authorization/ permission (no authorization paring or pin controls access controls).Show lessLF security
New RFConnect app no longer can find and connect to my PMX-1.
Appears there are issues with the updated version connecting to PMX-1. Previous version worked, this new version doesn’t and will not connect via Bluetooth. Update the app to this version at your own risk. Update: Found a way for the new version to work … and stay working after 1 use. This is what I did to get it to work: - Deleted the app from my IPhone 13 Pro. - Shut down my IPhone - Rebooted my IPhone. - Upon completing the reboot, went to the Apple App Store and did a fresh download of the app. Have yet to have the RF Connect fail to connect to my PMX-1 and operate since following the above. Scratch the Update… not connecting to my PMX-1 … again. Have sent multiple emails to RF with info on my IPhone and PMX-1 details as requested…called RF on all that I have experienced so far with these last 2 updates. Suggest that the old version 1.4.0 be provided on the Apple App Store until these new versions 2.x.x get addressed.
Update: RF released version 2.5.5 today. Downloaded and installed the version on my iPhone. Tested. Have yet to have this version 2.5.5 fail in communicating and working with my PMX-1.Show lessLatest update broke it
The latest update broke an app that had been working without issue. Now the app completely forgets what it is connected to and no longer controls the head unit until you have it search and refind it. Not sure if triggered by Bluetooth usage, but that is what we use it for most - play fine, but can no longer control it when done.Show lessBrotherBluto
Developer Response
Thanks for leaving us this review and we are sorry to hear about your experience. We recently pushed out an update, version 2.5.5. Could you please update and see if your issue persists? Feel free to contact us at app.support@rockfordcorp.com or call us at 1-800-669-9899 with your phone model and your phone OS version (iOS 15 for example). Thanks!Useless
Won’t connect, it’s not even formatted for the phone. Buttons are out of view.
You can manipulate (zoom in/out) the view to make it connect. Once connected it will work.AkeemJoffer
Developer Response
Hi Akeem, we released an update to the app. Could you please update and see if it resolves your issue? If the issue persists, can you please email us at app.support@rockfordcorp.com with your issue so we could help resolve it? Thank you!Not connecting
New version doesn’t connect to device anymore.duredhel13
Developer Response
Thanks for leaving us this review and we are sorry to hear about your experience with RFConnect. We are committed to helping you solve your issue. If you could, please contact us at app.support@rockfordcorp.com or call us at 1-800-669-9899 with your phone model and your phone OS version (iOS 15 for example).App won’t open now
Great QC just updated and app won’t open at all now.Jetpilott
Developer Response
Thanks for leaving us this review and we are sorry to hear about your experience with RFConnect. We are aware of this existing issue and we are committed to helping you solve your issue. If you could, please contact us at app.support@rockfordcorp.com or call us at 1-800-669-9899 with your phone model and your phone OS version (iOS 15 for example).Does Not Work After App Update
App no longer connects to PMX-1 unit after update. Seriously who tests this stuff before you launch an update?!?!Mc_Rice
Developer Response
Thanks for leaving us this review and we are sorry to hear about your experience with PMX-1. We are aware of this existing issue and we are committed to helping you solve your issue. If you could, please contact us at app.support@rockfordcorp.com or call us at 1-800-669-9899 with your phone model and your phone OS version (iOS 15 for example).Used to work with the older iPhone
Won’t work with the new iPhoneAgilkey
Developer Response
We apologize for any trouble or inconvenience, but we are committed to helping you solve your issue. Please contact us at app.support@rockfordcorp.com or call us at 1-800-669-9899 so that we can offer further assistanceApparently they don’t care lol
With the reviews all saying it doesn’t work with an iPhone, and it still doesn’t work with an iPhone. I think they just don’t care. It’s like screw the customer. It’s 2023! Hire someone that knows how to build a working app for Pete’s sake. All it does on my iPhone 14 Pro Max is come up with a blank black screen with their name at the bottom. Yes, I read the reviews. Just hoped they had fixed it.Show lessBilldozer1
Developer Response
We apologize for any trouble or inconvenience, but we are committed to helping you solve your issue. Please contact us at app.support@rockfordcorp.com or call us at 1-800-669-9899 so that we can offer further assistance
