The app is trash
The app is slow and you can’t add more than one car! It’s a piece of junk! I’m very disappointed! Something needs to be done!
Crashes. File sharing is not user friendly
It has gotten a bit better comparing to the previous version. Still there are random crashes. It is possible to download a recording to the app, but then it is not possible to share the recording with other apps. Or actually it is possible, by you need to figure out that you need to open Files app and then On you Phone Files and then ACE 2.0.
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Absolutely horrible
The hardware and the application are a nightmare. The BMW dealership installed the camera system, and the application refuses to work. The same errors listed in the previous review persist. What should be seamless and easy is an absolute waste of time and money. Avoid - you have been warned.
bmw car eye
i just install car eye to my 2019 x7 it only watch the video when you car start and ace power on and you open wifi connect the ace name you set up before then go back to ace app open watch
App doesn’t work
App installation is virtually impossible. I can’t find the WiFi Connection the app claims you must connect to. It keeps rejecting the “connect” application. I have emailed the developer for help and I hope I hear something from them soon.
Update: I downloaded the app update on May 14 and now I cannot connect to the app. The app was finally working in the last 3 weeks, recording and going into parking mode with engine off, but now keeps repeating “recording started” and no connection according to the app. Very frustrated.
Update: I downloaded the app update on May 14 and now I cannot connect to the app. The app was finally working in the last 3 weeks, recording and going into parking mode with engine off, but now keeps repeating “recording started” and no connection according to the app. Very frustrated.
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Update bad
My ACE 2.0 was working perfectly before this new update and now it doesn’t work. Get this fixed ASAP!
This is a terribly designed App
I was able to get the app to work, but trying to download the video or pictures is absolutely useless. It’s not compatible with Mac’s or PC’s or IPhone’s, when you download in the app it does not move videos over to your picture file...you can do nothing but view on your phone!
I spent $800 on the unit with installation, seriously considering taking it back to BMW for a full refund!
DON’T Buy this product it is not worth the money!!!
I spent $800 on the unit with installation, seriously considering taking it back to BMW for a full refund!
DON’T Buy this product it is not worth the money!!!
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This is nonsense!
This app needs a major update I have 2018 x5 and iPhone XS Max it took four BMW Tech to try make this thing work and it crashed and it won’t come back up on the app. It cost to much money to be this complicated why can’t it be like connected Drive for BMW I’m returning it. They make the video look so hot but it’s NOT! Major glitches
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ACE 2.0 does not connect to iPhone
I disabled Apple Car Play and tried connecting to the SSID broadcast by the camera which was BMWACE2 instead of BMWACE2.0 which is mentioned in the manual - trying the default password of 1234567890 did not work.
I am using an iPhone 7 Plus running iOS 12.2
Right now the camera is useless as I cannot connect to it and view the videos.
Please help!
I am using an iPhone 7 Plus running iOS 12.2
Right now the camera is useless as I cannot connect to it and view the videos.
Please help!
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App crashed
When i clicked “Recording” menu, app crashed. I am using iphone x, ios12.1.1
Response from developer
Dear Customer, Thank you for letting us know of this issue. We've released a hot fix that we hope will resolve the problem you encountered. Please update your app and let us know if you continue to experience the issue. Best Regards, Your BMW Team
