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Esta app es una m****^asco da esta aplicación
Developer Response
Greetings! Could you please provide additional information on the issues you experience with the application? Please send us an email to contact@neosus.net and we would be glad to assist you with any difficulties you have.Nick
Dis godJaskiratNew2
Developer Response
Greetings! Could you provide additional information on the issues you experience with the application? Please send us an email to contact@neosus.net and we would be glad to assist you with any difficulties you have.BE CAREFUL!
When trying to remove the app after using the free trial it pops up with the purchases option and if you click one by accident then click the home button it will read your finger print and purchase it. I got charge 60$ for this stupid app that I have only used once and will never use again. Refund requested immediately and got rejected, requested for another refund and got rejected. Once you’ve requested twice and got rejected there is nothing to do. So now I’m down 60$ and have a 6 months subscription with this stupid app that I don’t want. I’m gonna stop using Apple products and especially never use this app with how things were handled. SCAM STEALS YOUR MONEYShow lessFledoolb
Developer Response
Greetings! Please note that a Premium subscription doesn’t start on its own. If you had a free trial and didn’t cancel it on time, it will be upgraded to Premium automatically. The subscription remains active if you delete the application. We are sorry for this inconvenience, however, the subscription is to be canceled by users manually. You can always cancel it through your device Settings - Apple ID - Subscriptions - Manage. Also, you can check and manage your subscriptions via this URL: https://support.apple.com/en-us/HT202039 (follow the instructions on the page). The only way to get a subscription is to tap on the Subscription button on the subscription screen and approve it. Subscription screen doesn't appear while deleting the app. Please send us an email to contact@neosus.net and we would be glad to assist you with any difficulties you have.Can’t get a refund
Somehow this was bought for 6 months at $70.00
I don’t own a business I don’t have the app but cannot get a refund.
I literally was charged for this 2 days ago and reported it immediately.
Not sure why I wld sign up for 6 months. They won’t even let me switch to a shorter plan. I don’t want this.Kloco531
Developer Response
Greetings! Thank you for letting us know about your issue. We apologize if our application did not meet your expectations, and appreciate you taking the time to share your concerns. When you subscribe to our app, the billing is handled by Apple iTunes. Because of this, you will have to contact iTunes Support directly in order to get a refund. It is important to remember that you are charged for your subscription by Apple, not by Us, and this is the reason the refund must go through iTunes Support. If you need additional help, please email us at contact@neosus.net at any time, and we will do our best to assist you.Should be zero stars
Maybe mention you have to pay up the wazoo the second you open the app. You fail at providing a solid service and should be put out of business and all employees rendered “unemployable” for the foreseeable future. An office full of monkey losers, who would’ve guessed?!RealDeadLegend
Developer Response
Greetings! Could you please specify what kind of difficulties you are experiencing? Feel free to send us an email at contact@neosus.net and we will be able to assist you with any questions you have.App is sucked keep saying no network connection.
App is sucked. I was able to make one call, after that keep saying no network connection. And there is no where to request cacelation....Sortfuesed
Developer Response
Hello! Thanks for using our app and providing your feedback! Please send us details of the issue to info@neosus.net and we will be more than happy to help youPending charged
This is a terrible app. Don’t download it. I don’t want there subscription and it just took my money. I try emailing them and the email address doesn’t work. If my pending goes through, I will sue because I never wanted this app to take my moneypissed_cuatomer
Developer Response
Greetings! Unfortunately, developers have no access to users' accounts and cannot assist on subscriptions or refunds. For further assistance with refund procedure, in this case, please contact Apple support directly: https://support.apple.com/ Thank you in advance! If you have any additional questions - please let us know at contact@neosus.netLike
It is 1 of the bestbo0luee
Developer Response
Thanks for your feedback! We are so glad to hear that you're enjoying our application!Thanks
This is awesome.ebamn
Developer Response
Thanks for your feedback! We really appreciate it! If you have any additional thoughts you can also contact us via contact@neosus.net We are more than happy to get any suggestions on how to improve our product. Thanks for using our app!Charged
Horrible !! charged 107 dollars even though I canceled the subscriptionellerrac
Developer Response
Hello! Please note that subscription functionality is designed by Apple and works the same for all applications. If you want to cancel it, you can simply do it from the iOS settings or by clicking the link in the email you receive prior to subscription renewal. Let us know if there is anything else we can help you with. Thank you!
