All Valley Pay App User Reviews

Top reviews

HATE THIS APP SO MUCH!!

I spend more time trying to get this app to work than it takes to wash my clothes. I dread doing my laundry because of this TRASH app. Learned I could use a card instead of the app. Guess what? The card costs FIVE DOLLARS and even if I wanted to get a card they were out. Did this company have a monkey build their app?? It’s such garbage.
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Completely Worthless

It will definitely not connect with any of the washing machines via Bluetooth or with anything else. This app simply does nothing but will accept your money.

This app is full of bugs and errors

Does not let me reload my account with funds… keep getting a payment error message (I have the funds on my card) but then doesn’t let me change the card on file?? Frequently have to restart the app just to start my next cycle of clothes. Smh. Getting help through their app and website is useless. So frustrating that my building only uses this app, what do we do when we have wet clothes and the app doesn’t want to work???
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Never works

Unfortunately this is the only app out laundry vendor uses. It never works when needed. I literally have to delete it and reinstall it again to do weekly laundry.

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