Leave a Review Space Center Houston
Very disappointing
It is very surprising for such a world famous space center to have build a useless app.
I wish I could say more… I hope our reviews will help them realize a new app is needed.LuchoBueno
Nothing Seems to Work Well
The app crashed a decent number of times on a brand new iPhone. Also the map won’t let you orient it to where you are so the map is useless. The app just tries to sell you on more things instead of actually being helpful. Just ask guest services your questions. 10/10 more helpful than this app.susan rhw destroyer 27
Worst app ever
Seriously the worst app ever! Won’t load my membership card and lost my tram boarding pass! Save yourself headache and get a tram boarding pass from guest services!amchan13
Good for background info….
The main reason you download this app is to book the tram tour. Very wonky as close to the time of our tour it canceled us for some reason. The staff say the app does this and to restart. They did get us on a later tour but everything we planned for the afternoon was scrapped. Trying to plan your day around the tram tour and then getting bumped made it hard to see other time sensitive exhibits. This is good to have read read up on things but that is all we found it useful for. Best advise is to reserve tram tour at service desk and use app as a map and reference.Show lessMom2dazoo
Ridiculously bad, but useful for event times
It's comically bad.
There's no map.
There's no list of things to see.
There's no audio guide, much less an audio guide in other languages.
There's no suggested itinerary.
The "Meet an Astronaut" event didn't bother to give any clue about where in the sprawling complex it was located.
The Augmented Reality feature didn't work, because at the one place I found that directed me to activate it in the app, well, neither the sign nor the app gave any clue as to WHICH of the Augmented Reality items I was supposed to choose. I chose one that seemed closest, and nothing happened.
That said, it was extremely useful for one thing: The "Events" section clued us in that there was a live talk by an astronaut (though we had to go to Guest Services to find out where), and listed the times for the various short movies that play throughout the day in various places, as well as the Space Station presentation.Show lessMichaelBluejay
Total mess
Doesnt work, no lineMarcelo Redfield
Didn’t work as specified
Made tram reservations for 6 per directions. Was informed by app it would be approximate hour wait. Then received notice that reservation had been cancelled. Seriously??? So tried to make another reservation and had NO service on my phone! After several attempts I was able to make ANOTHER reservation and had over 2 hour wait this time. Then, I received ANOTHER notification that the 2nd reservation was cancelled!! This time I took it to the customer service desk and was told by employees that the app is always doing that if they have a lot of people trying to use it at the same time and just had to wait in line for our number to be called and it would be okay. They can send a man to the moon, but they do not have service throughout the building and can’t build a decent reservation app!! I will be deleting this app and hope if I ever have to download it again, they have vastly improve it. At least we had a great time at the space center.Show lessImnotthatkaren
Horrible App
We downloaded this because we had to in order to ride the tram while visiting SCH last week. This app is ridiculous. It said there was a 50 minute wait, and 20 minutes later said a 40 minute wait still. Five minutes passed and it decided we missed our tour and would not let me sign up for another. My daughter downloaded the app, same thing. Except when hers said we missed it, we were told by workers there that there were two trams in front of ours still. The app crashed on more than one occasion, in addition. It’s a piece of crap for something that is literally at a place that employees rocket scientists. Honestly ruined a bit part of the day for us. Don’t download this app unless you are looking for something to stress you out.Show lessBabsy106
Doesn’t work without permissions
Piece of junk doesn’t allow you to do anything useful at all unless you give it permission for all of its privacy invading junk. Just go to customer service instead in order to reserve team times, etc. Utter garbage application.balthisar
Bluetooth and gps permission should be optional
The app was just ok but core functionality shouldn’t depend on requiring access to Bluetooth or GPS. I understand how they want these features in order to limit tram reservations to those in the building but they should limit it to generic location and not precise. Reservations for the tram was invisible in the app until you enable gps. There is also no reason for Bluetooth to be active.Show lessSirappsalot22
