Horrible app experience
I order from Fitrition literally almost every day from GrubHub, so I downloaded their app. The app glitched and switched my order from delivery to pickup — even though I left a tip for delivery. When I called about this, I was met with hostility, and while they did eventually deliver the meal, it was melted, hot, disgusting, and inedible. I will have to think long and hard whether I even order from them again after this even through grubhub. A solid year at minimum four orders a week from them and received this. Really unexpected and unacceptable for a loyal customer.
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