Leave a Review Arlektra
No cam
It didnt let me use it / gave me error because i didnt let it access the camera.Developer Response
Hello No Cam, Thank you for your review and comment. Two quick things: 1) Are you a customer, as we don't recognize your name? If so, please reach out to us at: support@arstemlabs.com 2) There is no Augmented Reality app anywhere in the entire universe, that works without a camera and its access. Additionally, in our App Store description, we explicably state that 'Camera Access' is required to use the use the AR functionality in our app- as with all Augmented Reality experiences. If you have any other questions or comments please let us know. AR STEM LABS TEAM :)Doesn’t work as advertised.
Doesn’t work as advertised. The AR feature is really bad. 90% of the time it doesn’t work and just bounces around. They should have videos and reading tutorials along with the AR, cause the AR doesn’t work.Developer Response
Hello Mahesh, Thank you for your review and feedback. We are sorry that you have come across some challenges and would be glad to help you in resolving them. We ask you to follow some of the most common solutions below, that more than likely affected your experience thus far - which are a set of requirements for almost all Augmented Reality experiences: 1) Only use Arlektra on a table/desk solid in color (no patterns or abstract designs) 2) Only use Arlektra on a table/desk free from items or clutter in, on or around it 3) Only use Arlektra in a workspace that is not too DARK or LIGHT (please test in your area) 4) Make sure there is no glare present on the Arlektra Breadboard 5) Hold your device 10 inches away from the breadboard (Steadily and Smoothly) We 100% stand behind our products and advertisements, and believe if you follow the tips above – you will have a completely different experience to report. To follow up, we would like to hear from you directly on your continuing Arlektra experience, and ask you to please reach out to us at: support@arstemlabs.com If you have any other questions or comments, please let us know. We look forward to hearing from you soon. Best regards, AR STEM LABS TEAMSo Awesome!
I never knew what Augmented Reality was, so I was really skeptical when we purchased the Arlektra kit for our son. The 3D experience mixed together with the hands-on projects are really impactful, and helped my son understand different concepts of electricity as he followed the lessons and built circuits. Thank you so much for an awesome teaching tool and learning experience!Show less