Leave a Review salonMonster
User beware
Not user friendly. So many frustrating glitches. I was hoping that this new version would be an improvement on the last version, but unfortunately it’s not. I wish they would test the product first and sort out the issues so that customers don’t have to do the testing work for them.Torngs
Developer Response
Hi Torngs, Thank you for your candid feedback, and I’m truly sorry that you had a frustrating experience. We certainly didn’t intend for you to feel like an unpaid beta tester! You’re right; this version had some unexpected hiccups, especially on iOS. While we did test the app with a group of users before release, some bugs managed to sneak past us and cause the kind of headaches no one wants. We’re actively squashing those glitches and working hard to ensure the next update brings the improvements you were hoping for. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share it. If you ever encounter any issues, please don’t hesitate to reach out to our support team at support@salonmonster.com. We’re here to help and always eager to listen and improve. Thanks again for your patience and understanding. We’re committed to making things better. The salonMonster teamThis app is not available in Canada
Disappointed, if I wanted the software I would like to be able to download the app and work from it.Mati M
Developer Response
Hi Mati, I'm so sorry we missed this message when you sent it! I'm not sure why you weren't able to download the app in Canada. It should be and is available in Canada. We are in fact a Canadian company and Canada is our #1 focus. My sincere apologies you weren't able to download the app. I'd love to help in any way I can.Love it
I love my salonMonster. It has totally changed how I do my daily business. I am much better organized, my client files are way more organized as well as the reminder alerts have decreased the amount of phone calls I get asking when a clients next appointment is. My most favorite feature on the salonMonster software is the fact that I have become almost entirely paperless with regards to client files, color formulas and contact info. I also absolutely love the “reminder email/text” feature, it is amazing!Show lesscharryanwilson