DONT BUY
I finally bought my first order almost 3 months ago now. After about a month of waiting, I finally got my package only to find the item I wanted the most was not in there. Emailed them and they said they would send me that wax plus some. Well after ANOTHER MONTH of waiting I finally got that package. Only to open it and find the item I wanted the most still not in the package. After writing again serval times they started to ignore me and have not emailed back. To my surprise I find another package has been sent that I did not know about. Skeptical but still excited to see why I originally paid for and wanted to be in that box. NOPE again still not what o wanted or order or anything. A duplicate of one of the make up items I didn’t even want that was still not wax melts. After emails and fb messages nothing. So I suggest you save the money the time and the hassle and go somewhere else. Because this company is a joke. Especially when the item I originally bought was posted on fb of a mass production they made of it and still couldn’t manage to just send me what I paid for and wanted. Complete joke.
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So many options to love!!
I love Crumble Co. and have been apart of the family for a few years now. There’s something for everyone to love the scent of and I’m ALWAYS recommending Crumble Co. to friends and family. Love the company and the work y’all put out and always will!!! Keep up the good work I’m super proud of y’all ☺️❤️
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App was fine
I used to love this company when they were smaller. Brandon is way over his head at this point. Multiple times i have ordered, waited more then a month and when i email them for the umpteenth time they state its now out of stick and offer a refund. Currently waiting on another order, placed sept 14, that has been in shipped status and is still not moving. Victoria is sweet in her messages back, but i never feel I've accomplished anything in the emails. Small companies are great to support, but i think politics in this day and age should be kept out of companies and marketing. Shop with Crumble if you don’t mind waiting a month or two for a product you may or may not get, while paying top price for an item that has unique scents, but last nearly as long as any other melting wax on the market.
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