Leave a Review MasterRemit
Service
Fee is too high🙃Hamzashekk
Scam
Don’t use this app I have sent money to my love ones it’s been 3 days they still never received the funds my account and I have been charged for the transaction they told me to waitMinnow 56
Worst customer support/ worst app
I recently downloaded MasterRemit and I am extremely disappointed with both the app and their customer support team. First off, the app is incredibly buggy and crashes constantly, making it nearly impossible to use. Features that are advertised simply do not work as intended, leading to a very frustrating user experience. I try to make payments through Apple Pay even though there was enough funds it glitch’s and doesn’t go though, I try using the card payment option it didn’t work as well, I use the bank transfer option they have on the app. I’ve made the payment on Wednesday and till today which is Saturday they haven’t sent the money to the recipient.
To make matters worse, when I reached out to their customer support for help, I was met with unresponsive and unhelpful representatives. It took days to get a reply, and even then, their responses were generic and did not address my issues at all. It felt like they didn’t care about resolving my problems or improving their service.
Overall, I would not recommend MasterRemit to anyone. The poor functionality of the app combined with the terrible customer support makes it a complete waste of time and Save yourself the frustration and look elsewhere.Show lessaisha101456
Best service
Best app to send money to your love ones fast and easy to use thanksAbdi8684
Mr
easy and faster always the bestAhmed Ahmed 1
Efficient
Absolutely a game changing app with so much ease and convenient. This app is not to be missed for anyone who send money anywhere in the world to family and friends. Everything is at your fingertips and you are in charge of your remittance supported by a great customer service team and a pioneering management who pride themselves on customer satisfaction and ease of service.
Thank you team master remittance.Show lessKhalif Brissy
Easy way to help my family to send some money back home 💙
This app is amazingAssad mohammed
Scam
This app is a scam, no one should use it, i made a transfer to Africa on the 29th March, my bank was deducted is been days now my recipients haven't receive any alert.
This is a scam.Joeloo1
Fast and reliable
MasterRemit is the best service I have used so far. They have an amazing customer service, it is fast and reliable. I can’t recommend it enough thanks guys for all your help.HibaALI43
Developer Response
Thank you so much Hiba Ali for your kind words! We're thrilled to hear that you had a great experience with MasterRemit and that our customer service met your expectations. Your recommendation means the world to us. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!Efficient and easy to use!
I’ve been a user of MasterRemit for some time, but it has been my experiences in the last month which have proven to me what an amazing platform it is. I’ve been travelling in Africa and the Middle East and have always had fast and efficient access to my money. Thank-you for making my travels so easy and having one less thing to worry about!Show lessfjama
Developer Response
Hi Fjama, We're delighted to know that you found MasterRemit to be efficient, easy to use, and backed by amazing customer service. We take pride in providing a seamless experience for our users, and it's wonderful to hear that reflected in your review. Your support encourages us to keep improving and delivering the best service possible
