I'm a new user, who has only been able to enter time so far. I cannot look in a matter, my calendar does not synch or display accurately, and the app crashes frequently.
The app is missing important features from the main program. The cost of Smokeball increases dramatically year after year. Don’t get trapped with this program.
Nowhere to sign up for new users
App is good for access to files. However, it does not appear to track time or permitting tagging to file yet
I’m upgrading my review because you added horizontal view. Thank you. Now so convenient to see tasks, calendar, matter notes at court — all on my large, portable iPad Pro!
I’ve contacted SB support requesting the iPad app be updated. I have held off on posting a review for months due to the promise that an iPad update was coming. Now, almost a year into my subscription, I feel compelled to leave a review in hopes of pushing SB developers to update this app. At a minimum, enable users to use the current app on iPad in landscape. After that, optimize the app for iPad OS. Until then, this app is useless on iPad. Do not subscribe to SB if you are doing so in reliance on being able to use this app.
When SB finally updates their iPad app, I will update my review. If this is not resolved by the time my first-year contract expires, it will weigh substantially on my consideration of whether not to renew.
Developer Response
Hello, we have now updated Smokeball to offer a true iPad experience. Update Smokeball from the AppStore and give it a try!A big sales push is that you can have on your cell phone or iPad, but it has minimal functionality that way (won’t connect to emails, etc), is not user friendly, and isn’t full screen!
Developer Response
Hello, we have now updated Smokeball to offer a true iPad experience. Update Smokeball from the AppStore and give it a try!The app works great for IPhones, but absolutely terrible for IPads. I used to use the Smokeball app on my iPad for client meetings and it was fantastic, now it is terrible!
Please fix ASAP Smokeball!
Developer Response
Hello, we have now updated Smokeball to offer a true iPad experience. Update Smokeball from the AppStore and give it a try!I bought an iPad as a practice aid specifically because SB had an iPad optimized app, which I used all the time. The mobile app on iPad does not even come close. Very disappointed.
Developer Response
Hello, we have now updated Smokeball to offer a true iPad experience. Update Smokeball from the AppStore and give it a try!I could swear that just the other day there was a version of this app that worked perfectly on my 12.9 inch iPad. I logged in today and was forced to ‘upgrade’ to this complete downgrade. If you don’t want to work on your little phone in Court, skip this and just bring your laptop. Smokeball just took us iPad users back to square one. *sigh*
Developer Response
Hello, we have now updated Smokeball to offer a true iPad experience. Update Smokeball from the AppStore and give it a try!
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