Leave a Review City Cars Glasgow
Can’t pay in app
I never carry cash these days. We need the ability to pay via card or Apple Pay. Losing a star for that as it’s an inconvenience to stop at a cash machineYermaw
Didn’t turn up
Ordered through the app to be collected at 17:30 for a work dinner at 18:00. Taxi didn’t turn up so I called at 17:45 and was told this was only an estimated pick up time - it doesn’t say this on the app. I was also told the taxi should be 15 mins. Called back at 18:00 and was told they were still trying to find me a taxi so I had to cancel it. Will not be using this company again.Show lessfolklorefan21
Poor
Old app worked fine. New app doesn’t allow you to see where the taxi is, doesn’t allow you to easily cancel a taxi and keeps altering your location - the favourite locations function doesn’t work, it books the taxi for another address nearby despite clicking on one of your favourite locations as the pickup address.Show lessKLMcA