Can’t request a new ride
This iOS version have been neglected for a long time (android version works fine). The ride request screen shows an error and it can’t make a new reservation.
It can, however, shows future trips and trip detail information. You can call the dispatcher of your ride from the app, so it’s still useful.
I always make reservations from the android or the Mart website, so it’s kinda ok but not present experience. I wish they fix it soon.
It can, however, shows future trips and trip detail information. You can call the dispatcher of your ride from the app, so it’s still useful.
I always make reservations from the android or the Mart website, so it’s kinda ok but not present experience. I wish they fix it soon.
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Cant login
Wont send me a text. Says there's an account already associated with that phone number, well duh! that's my account. Please fix this login issue. I can login on the mobile browser but not the app
Absolute trash of circular confusion
GATRA Uses this app for people needing to attend medical appointments and I’ve tried logging in and it tells me my phone number is already registered with another account. So I’m in an endless loop.
Waste of time for an app I actually need for health appointments. Disgraceful.
Waste of time for an app I actually need for health appointments. Disgraceful.
Terrible app with no customer service
Heaven help anyone who needs to use this app for transportation. It doesn’t work and there’s no way to contact support.
Don’t even try it: waste your time!
What’s the point having a app that promises making so much easier to book the rides if this app doesn’t work? It’s waste time and a lot frustration trying to book a ride , specially when after all finished that you can’t book it! Recommend: DONT EVEN TRY IT!
Remains completely nonfunctional after another update
How you can push an update to a nonfunctional app that leaves it STILL nonfunctional after months is beyond me. Next step is contacting my elected officials to tell them to make sure they contract with companies who can actually do what they’ve been paid to do.
No longer functional
For at least a month now the app has been able to display all of my information including trips booked by other means, but when I try to book a trip in app it says “client ID not recognized, contact provider”. And without further context, your guess is as good as mine who “provider” refers to. So, the app is now useless. Again. Hopefully it will take less than six months for someone to fix it this time, but I’m not holding my breath.
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Low quality app for low quality service
The app always crashes and 95% of the time won’t allow me to make a selection. Even if you manage to book a ride, the drivers only show up half the time.
Please Fix This App.
For the love of gods please fix this app. There’s so many bugs with it it’s unusable. I can’t schedule or cancel rides, file feedback, or anything. I really hope someone fixes this so I don’t have to keep pulling out my health ID number. This would be a great app if it actually worked.
Cant login
Wont send me a text. Says there's an account already associated with that phone number, well duh! that's my account. Please fix this login issue. I can login on the mobile browser but not the app
