Doesn’t work half the time
Can’t get notifications after app has been installed for a while, tech support no help
Can’t delete all notifications at once
I really like the app but you can’t delete all the intrusion and motion detection notifications at once, they have to be done individually.
Crashes
Crashes constantly — locks up constantly where the video spins and rarely comes up live. I don’t know why this app cannot be fixed.
I’m gonna have to try to figure out another app to use with SureVision cameras…
I’m gonna have to try to figure out another app to use with SureVision cameras…
Alarm notifications intermittent
I tried everything that I could to get the intrusion push notifications to work, then after not doing anything they started and as sudden as that they stopped again.
Will not work on T-Mobil’s cellular network
App works fine while on Wi-Fi or Verizon Cellular but will not work on T-Mobile’s. SureVision says it T-Mobil’s problem and T-Mobil says it the SureVision’s app problem. And around and around we go.
New update Jan 2023 disables app!!!!
Service agreement pops out then disappears
Working well after update
If you’ve got surevision equipment this is the app to use. I did have some issues with the update a few months ago that required me to reinstall the app. After that update everything has been working awesome.
Perfect!
Best camera monitoring app
Version 2.3 broke the app
19 Jul review update: I completely uninstalled the app, shutdown my ipad, then booted and reinstalled the app. I was able to get through the EULA and the app is working once I got through my login sequence and added the scan code.
Original review:
The prior version worked great, then I updated the app to version 2.3 through Apple App Store normal update process. Now the app crashes instantly as soon as it starts. For a brief instant this new version displays a “Service Agreement & Prvacy Pokicy” screen with a Decline or Agree button selection, but in under a second the screen disappears and the app crashes. I’m running the latest OS on my iPad. This software is included with my very expensive CCTV Security Pros NVR camera system, which now I cannot access. Please make the prior version of this software available until you find the bug and repair this version.
Original review:
The prior version worked great, then I updated the app to version 2.3 through Apple App Store normal update process. Now the app crashes instantly as soon as it starts. For a brief instant this new version displays a “Service Agreement & Prvacy Pokicy” screen with a Decline or Agree button selection, but in under a second the screen disappears and the app crashes. I’m running the latest OS on my iPad. This software is included with my very expensive CCTV Security Pros NVR camera system, which now I cannot access. Please make the prior version of this software available until you find the bug and repair this version.
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App won’t open up after update
App won’t open up. Flash agreement page and crashes
