Leave a Review Geekbuying
This app is so bad
To buy a game on there, but I got scammed because it never arrived. I’m still waiting to this day. I try to get a refund, but they said it will arrive shortly never buying againdonanerf
App not good
Can’t register using the app. Seems like it’s not developed properly.Silverchinchilla
Developer Response
Dear Customer, We are very sorry for that inconvenience. Could you please get in touch with us via service@geekbuying.com or Live chat from your computer so that we can check the details of the issue and get a reply immediately? Regards, GeekBuyingTerrible app, terrible service
Tried several times to purchase and it fails, no one answers live chat, links for customer service don’t work. Purchases don’t go through and the the discount code used comes up as used.... on a purchase that didn’t go through??!! Avoid!!! Really dodgy app and website445ghr
Developer Response
Dear Customer, We are very sorry for that inconvenience. Our App and Service are optimized. Could you please contact us via service@geekbuying.com or Live chat so we can help you? We will continue to serve every valued customer enthusiastically. Regards, GeekBuyingGreat app!
Working smoothly. And you get reduced price when purchasing through the app!yachi76
Developer Response
Dear Customer, thanks so much for sharing your shopping experience with Geekbuying.Regards, GeekBuying.comCraig
The app works fine, ordered my scooter from them with no problems. It’s full of interesting and fun gadgetsCraigslaney26
Developer Response
Dear Craig, we are glad that you have a good shopping experience. We welcome you to revisit Geekbuying to get our latest deals. Regards, GeekBuying.comThe most sh... app
After I try multiple times to register my self I give up ...mata 2020
Developer Response
Dear valued customer, We are very sorry for the inconvenience! Our test engineer just tested the APP and found no abnormalities. Could you please tell us more details such as device model and network environment via app_feedback@geekbuying.com? It will be a great help for us solving the problem quickly! Regards, GeekBuyingTher just stealing money
I order a mask more than a month ago and still no product there just stealing money stay a way thank god it was only 35.00 but what if it was more stay awaybillg1964
Developer Response
Dear billg1964, We are very sorry for that inconvenience! Could you please provide more details such as your order number to us via app_feedback@geekbuying.com? and you will get reply immediately. There are so many uncontrollable factors about the logistics, Although we are already urging logistics service providers to speed up, some logistics are still inevitably updated slowly.We will follow up your logistics information until it arrives safely. Regards, GeekBuyingHorrible Service
I placed an order on March 22 and it appears as it still in Shenzhen after almost 2 month. I opened a case and they replied they h e no guaranteed. I mean, I ordered a mask, for COVID, isn’t this a priority?!! I asked for a refund and nothing. Unacceptable!!!!xAmbar06x
Developer Response
Dear RootsDoll, We are very sorry for that inconvenience! There are so many uncontrollable factors about the logistics, Although we are already urging logistics service providers to speed up, some logistics are still inevitably updated slowly.We will follow up your logistics information until it arrives safely. Regards, GeekBuyingOverall satisfaction
I’m not really into giving reviews but I thought this time around I should, ordered a product from GeekBuying and paid extra for shipping and even though COVID 19 was amidst us I allowed a few days more for delivery. It’s now bout a month over provided delivery date and product no where to be seen ; upon contacting customer service I was told to WAIT some more . If you pay for a service it should be honored or at the least follow up .
Very disappointed.Show lessgtpjoe
Developer Response
Dear, We are sorry to bring you a bad experience. Due to the epidemic, the recent logistics have become uncontrolled. We have been tracking these delayed orders everyday and we will notify you as soon as your order changes!Searching
Searching items already pulled up doesn’t work in the app. Always comes back no resultsXxxxxtonyxxxxx
Developer Response
Dear Xxxxxtonyxxxxx, We are very sorry to bring you a bad experience. We have urgently repaired the bug. If you encounter a bad experience in the future, please contact us via app_feedback@geekbuying.com directly, we will solve it for you immediately.
