Can’t log in
I can’t even get past the log in page it just keeps telling me error and that I have no internet connection.
Can’t log in
When I first downloaded the app, it worked fine. It allowed me to input all the information. However, ever since Norton had their system hacked in May, I haven’t been able to log into the app. It opens but I just get the spinning circle at the log in screen and tells me an error occurred and there’s a problem with the internet connection.
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Terrible
Worst app ever!!!! It never works
Same issue as everyone else
It keeps taking me back to the beginning to add my due date and fill out who my doctors are. Once I submit it, it goes to the main page for 1 second, and then immediately goes back to making me add my due date and doctors again. I can’t access anything in the app because of this.
Zero stars……
App doesn’t register that I have answered all of its questions. Just keeps redirecting me to filling out who my doctors are over and over again. No way to exit and get to app. This app is a waste of time. Zero stars IMO.
Glitchy
Too many bugs. Can’t update and continually makes me full out who our doctors are. Won’t let me access the rest of the app after.
Buggy with no customer service
This app is a decent concept with poor execution right now. There’s no way to update the app from “Planning” to “Expecting” even if you add a positive pregnancy test to the calendar, but you CAN change it from “Expecting” to “Planning”. And there’s NO customer service number to call for assistance with the app. This is a shame since I was actually pretty excited to use this tracker alongside the MyChart app, which is also having server issues right now. I’m disappointed all around. Normally I don’t write negative reviews as long as I can speak to a customer service rep and get assistance with an issue, but this is just frustrating.
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Stopped working
I really like this app, but it recently stopped working randomly. I hope this can be fixed soon! I would like to use the other features after I give birth and my due date is fast approaching.
Can’t even login
Like tons of people have said, you can’t even hit the submit button because the keyboard won’t move out of the way and the “return” button on keyboard doesn’t act as a “submit” or “login” button.
This app is completely useless to everyone without a fix! Make the “return” key act as hitting the “login” button. Simple.
This app is completely useless to everyone without a fix! Make the “return” key act as hitting the “login” button. Simple.
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Cannot get past log in page
Doesn’t work
Response from developer
We apologize for the issues logging in, please contact our Health Information Management Department for help with your MyNortonChart account here: https://nortonhealthcare.com/patient-resources/mynortonchart/
