Bunny Scooters User Reviews

Bunny Scooters - Ride Anytime

Bunny Ride Transportation Inc

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App doesn’t work

I open the app and try to sign in I get an error message saying

“STOP! - App Key is not available in header.”

Arch0300

3 years ago

Omg so much fun.

Omg so much fun. I love these scooters. Great way to get around quickly.

idontlokenicknames

4 years ago

Made my trip memorable!

I had a chance to use Bunny Scooters on my latest trip visiting Kelowna BC. My friend and I had so much fun riding the scooters around downtown area. The scooters were fast, they even had helmets for people like me that are concerned about safety! Overall I would suggest anyone wanting to quickly get around town, or just to have a fun outing use a Bunny Scooter!!

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Quickzzz

5 years ago

Slow customer service, Deposit refunded

Had a great time riding in Kelowna however slow replies to request for damage deposit (finally refunded). Apparently they were having issues with these emails. Hope to ride again this summer when visiting family. So much fun and a great way to travel the waterfront area! Used multiple scoots and never an issue. What a blast. Thanks guys.

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#thevisitor

5 years ago

Response from developer

Hi. If you have yet to receive your refund, please email support@bunnyscooters.com or send a support ticket within the app and I can assure you that you will receive your security deposit minus any negative balance in your wallet. Thanks.

Scam

Scam

I sent an email pls respond

goodguyqee

5 years ago

Response from developer

Hi. Sorry to hear you feel this is a scam. We can assure you it is not a scam and that we are just trying to provide an enjoyable means of micro mobility service. If you have any concerns that you need resolved we ask that you please email support@bunnyscooters.com and I can assure you , you will have your concerns resolved. Thanks.

Elena

Great experience riding the 🛴, overall! Fast, sturdy, good brakes. I only had glitches ending the rides a couple of times, the trick was to make sure the data’s on. The phone can sometimes pick up a wifi network that’s not authorized, so you can’t end the ride because there’s no signal. Just turn off wifi and end the ride using data. Got my deposit back alright!

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elleythegreeneyes

5 years ago

Response from developer

Hi. Thanks for your reply and the valuable information regarding connectivity issues. The app does require you have an internet connection and we do realize that at times wifi connections may interfere with your mobile data connection. We are continuing to work on finding solutions for these and other issues.

Avoid It

I added this application to try it in Kelowna. Ride was fun but pause mode does not work properly and waste your money. After multiple requests, I believe my $15 deposit will never be refunded. Don’t give your money for this scam !!!

Be-nn

5 years ago

Response from developer

Hi. I’m not sure what the issues you had with the pause ride feature, but would like to hear more about it. If you could email us at support@bunnyscooters.com with more details we would like to offer you a day pass. Also all deposits are refunded minus any negative wallet balance you may have. If you have not yet received your security deposit refund, please email us and we will definitely make sure to refund it for you right away. Thanks.

Great way to get around

Pretty cheap to do and get around Kelowna area!! I recommend doing it!

Jesus Wins

5 years ago

Response from developer

Hi. Glad to hear you enjoyed the app. Did you know that we now have many more added features. Feel free to email support@bunnyscooters.com to request your loyalty promo code for the upcoming season.

🤢🤮

It charged the fee but it never got unlocked.
It is a reaping off service

Yhgfrhd

5 years ago

Response from developer

Hi. I’m sorry you feel you got ripped off. We will never accept charges for a ride that was not successful. With the service being reliant on many connectivity to data and your mobile devices. There can be times where the connection is not successful. If you email the details of your ride to support@bunnyscooters.com a customer service rep and take a look and the logs of your ride and will provide a full refund for any unsuccessful ride. Thanks.

DO NOT RENT BUNNY SCOOTERS!!

I’m really not sure how Bunny is still in business. Their scooters are constantly dead or not working properly. The app isn’t user friendly. And worst of all, if you have any questions/concerns about inaccurate fees or withheld security deposits. You will end up attempting to chase them down for months, with no answers.

My wife and I rented 2 e-scooters in Kelowna at the end of August. Only used $10/each of preloaded money in our wallets. Was charged (2) $25 security deposits and have spent the last 3 weeks attempting to recoup my deposit(s) Impossible to get an answer from anyone at Bunny... still waiting. DO NOT USE BUNNY SCOOTERS. Inferior product, absolutely awful customer service. A joke.

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