When the website kept freezing up, I downloaded the app. It is worse than not having an app. It will not do anything. It opens and says there’s an update, but there is none. Then it goes to a page that says it’s to build a reel, but there isn’t anything that can be done there. The basic outline graphic of a reel appears, but no buttons work, no links, not even the “back arrow” will do anything. After restarting my iPad, removing and reinstalling, everything that normally fixes app issues — it still does nothing. I’m fairly sure it’s not spyware or otherwise compromising my system, but some of the red flags are there. I’ve never left a 1-star review, but this was really the most useless download I’ve ever had in 20 years of being an Apple user.
I bought a RetroViewer & reel as a gift last year, and it was excellent. I started to make 6 more reels this year, and have not been able to get a single one completed & ordered after 2 weeks of trying daily on the website and now the app. Frustrating, and really disappointing.
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