Phomemo User Reviews

Phomemo
Phomemo
ZHUHAI QUYIN TECHNOLOGY CO.,LTD.

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  • Sketchy Data Collection / Privacy Practices

    As far as the app functionality, it’s just okay- I guess it gets the basics done, but lots of room for improvement.

    But since the latest app update, if you don’t agree to their new privacy policy, then your only option is to exit/delete the app, which makes the pricey phomemo printer you bought useless.
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  • Nice little printer - poor support from the app

    I like adding drawings, stickers, photos and things to my diary to brighten it up. And I like the fact that the stickers can be used for so many other things. I love the little Phomemo thermal printer, BUT the app is very disappointing. The tutorials seem to have disappeared, and despite deleting the app from my iPad and reinstalling, they have not reappeared. I haven’t yet worked out whether I can add my own designs to the graphics menus. The photo prints are fun, but along with the pre-existing graphics, these are about the only things I can seem to produce. I am sure all Phomemo users would appreciate it if the the developers could devote some time to fixing the tutorials and making the whole app more user-friendly.
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  • Needs to be updated

    With more options. Also printer waste too much paper and the paper is not cheap nor are the rolls that big. This needs to be corrected and more images and etc should be added.
  • It’s above average.

    Took awhile to get the Bluetooth to work. But simple enough to use once everything is connected. It is basically what I expected. Print quality a little lower than expected but for price it was worth it. The app is simple to use with not a lot of features.
  • Good UI, Very Cute Templates

    The user-interface for the app is very clear and concise and is easy to pick images and create labels for printing. I’m docking stars though because the downloading speed for the template frames, template images, and fonts is so slow and most of the time they don’t even appear. And I’m legit standing next to my router trying to get these images to appear. Just, let me have the option to have the app download and save it locally all in one go instead of having to constantly re-download the images for temporary use. It makes creating labels an annoying task. Update: Okay, I think I know what happened. I had a podcast playing in the background of my iPad which was affecting the download speed of the app. It works better now.
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  • Great App & Printer!

    I just got the M02 Pro and it connects well with my new iPhone 12 Pro and iPad. If you could make the app accessible/viewable in horizontal mode (when the iPad is on the desktop stand and is connected to a keyboard), that’ll make this 5-stars!
  • Worthless purchase

    Bought the printer, given the great reviews. Opened box, download app and it won’t give me the option to connect to my phone. Plus, the app freezes when the “can’t connect to printer” popped up. Now - I can connect but it won’t print “add paper” when there’s a full roll of paper. Save yourself the trouble and skip this purchase.
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  • Can’t use since new update

    WHAT HAPPENED??? My iPhone automatically updated the app and now it’s unusable! I try to connect my printer but the screen is frozen. I can’t even tell what the new TINY symbols mean in the top right corner(where the simple, easy to use “Connect/Disconnect” symbol use to be. 😠). Why can’t I tell what they do? Because the screen stays frozen.
    Sometimes - only sometimes- I can get Graphics or other options to open. It does me absolutely no good because I can’t get the options for connecting my device to work at all….and after a few seconds the whole entire screen is going to freeze anyway. Why did you think changing that one simple option was even necessary anyway? Have you even seen how tiny it is on an iphone? Even if I ever am able to get it to un-freeze, I’m going to be clicking the wrong thing accidentally….allllll. the. time. Because that tiny printer symbol(with the red “x”) is so close to the arrow. And I repeat, neither of which I know anymore what they mean - because they are frozen! I can’t find out what they do!!!
    I only bought your machine a few months ago, loved it, told everyone about it, and now it’s already unusable because of this stupid update. 😡
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  • Very Handy App But…

    It needs more variety and it would be amazing IF I was able to copy/ paste notes and adjust the font. I’d like to see a length and width that can be typed in and adjusted to fit narrower columns or to set “margin” widths.
  • Easy to use    ​  

    The most convenient is editing text on mobile phone, which is easy to use.     

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