Needs some work
I like app I am tired at least twice a week. The app ask me confirm my info after I log in. Then if I click it’s accurate or x out of the screen. Whatever option I click it makes me log in again super annoying! Stop asking me every week if my address and cell phone accurate. And if I click yes let me continue what I was doing instead making me re log in
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App issues
I can’t even update my current phone number online. It’s been a month of emails not returned for assistance on updating my phone number!! I moved to the west where there’s a 3 hour time difference, and I can’t even troubleshoot updating my phone number. This app is lame. The branch is giving me the run around and showing their true professional service by not replying to any email I sent in the past month. What’s up ??? Can the app get an update with a better option on getting. Access to your account when you need to simply update your contact info?? Would be nice.
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Terrible app
This app is a redo of the original and they left out some features from the original. If two people use the app, example husband and wife, only one setup for the two step verification. Another words the second person using the app is screwed because can not get the two step verification on their phone so they can’t login. This app is cumbersome when you want to deal with transfers, in fact it is horrible because you cannot edit your transfers. It also limits yours options to view your accounts the order you like to see them in the app version or on line version. If you are an online banker find another institution that has a more robust app that is user friendly. It has been a year were the told me they would solve some of the problems but they haven’t lifted a finger. I considering leaving the credit union even though my mortgage and loans are through them because I do 90% of my banking online. Also the credit score is a joke. When apply for a line of credit at FreeStar their credit report is anywhere from 50 to a 100 points lower. They tell you they publish your credit score that is a joke because it is not accurate.
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Wonderful
It’s a wonderful app
Epic
needs a spending category like huntington and more color / user friendly
Trash app
Every time you update this app i have to re register my online banking account
My review
After the last update the app (application) no longer opens or load up. Even uninstalled twice and reinstalled twice still the same result.
GREAT APP!
This app has everything you need at your fingertips, and you can even see your daily credit score! Love this app.
Works without issues
Out of all of my banks that I use this is the most simple. Doesn’t have a ton of features or bells and whistles but it’s solid and works when I need it to!
Terrible app
This app is a redo of the original and they left out some features from the original. This app is cumbersome when you want to deal with transfers, in fact it is horrible because you cannot edit your transfers. It also limits yours options to view your accounts the order you like to see them in the app version or on line version. If you are an online banker find another institution that has a more robust app that is user friendly. It has been a year were the told me they would solve some of the problems but they haven’t lifted a finger. I considering leaving the credit union even though my mortgage and loans are through them because I do 90% of my banking online. Also the credit score is a joke. When apply for a line of credit at FreeStar their credit report is anywhere from 50 to a 100 points lower. They tell you they publish your credit score that is a joke because it is not accurate.
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