DocuBay User Reviews

DocuBay - Watch Documentaries
DocuBay - Watch Documentaries
Docubay Media Private Limited

Top reviews

How

How to sebscribe off?

Response from developer

Dear User, We apologize for any inconvenience you may have experienced. Our team is dedicated to assisting you with your concerns. Please reach out to us at contact@docubay.com so that we can provide you with further assistance. Regards, Team DocuBay.

iOS developers are underpaid

Developers have done a great job at building this application. However, The company seems to not cherish this moment and pay the developers accordingly. Is it right developers?

Beware!

I downloaded the app and paid for a one-month subscription. The payment was posted to my US credit card immediately. When I went back in 2 days later, I was asked to pay for a subscription. When I contacted customer support (through What’s App), I was told that they had no record of the payment and asked me to provide transaction details. At a minimum, they have internal controls problems. I am too scared about fraud to provide anything further to them.
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Response from developer

Dear User, We have received your email. We learned that you made payment through your credit card however it was not successful. Hence we request you to share transaction receipt at contact@docubay.com in order for us to assist you further. Regards, Team DocuBay.

The app keeps crashing

I have not been able to use the app in spite of subscribing to premium service. It keeps crashing.

Response from developer

Dear User, We are sorry to hear about your experience with us. Kindly request you to write to us at contact@docubay.com to assist you further. Regards, Team DocuBay.

DocuBay is my Favorite App

Love love love this app!!! I enjoy all their content, and can’t wait to see what’s next!!

Response from developer

Dear Kris, We are happy that you like our content, thank you for sharing your appreciation and experience with us. Regards, Team DocuBay.

Love Docs

Great documentary so far i enjoyed all I have watched.

Response from developer

Dear User, We are glad to know that you like our documentaries and enjoy watching them. Do continue to watch our collection as we have one new release per day. Thank you for rating us. Regards, Team DocuBay.

Donate the cost of a year subscription

I bought a year subscription so the app wouldn’t recognise it nor provide content. Complete waste of money

Response from developer

Dear User, We are sorry to hear about your experience. Kindly request you to share your registered email id and the screenshot of the error message at contact@docubay.com to assist you further. Regards, Team DocuBay.

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