Leave a Review Alight Motion
Problems With Loading
I’ve seen this app everywhere. I started out with Video Star, and wanted to get into Alight Motion. I got the app, and editing with this app was really easy! I loved it and I kept editing. But every time I would go to import, it wouldn’t let me. It would be stuck on the loading screen. So I had to screen record so that I could show it to my friends. Earlier this week, I decided that I would buy the Premium Pass. I went to my profile, and it showed the “Premium Options” (or whatever it says). I went to click on it, and, it went away, with a loading screen. I waited, and it never came. I logged out, logged back in, and it didn’t work. So I decided to go into a project, go to a premium effect, and press the “Premium Option” feature. Again, it got stuck in a loading screen. So I tried again. It didn’t show a loading screen this time! But, sadly, it would not let me click anything. I kept pressing continue, I tried seeing if it would switch to monthly if I clicked it, but no use. I really love this app and would love to support you guys with the premium membership!Show lessAvaLeeroy
Developer Response
Hello! Thank you very much for your review and for wanting to support us! We apologize for any inconvenience. Please contact support@alightcreative.com so we can assist you. Please include a screenshot of the app version information from the “About” screen (when you first open the app, open the side menu, tap “About” to get this information). Please also include screen recordings to help us understand exactly how to reproduce each issue you’re facing, and make sure to reply to any automatic reply so we know you're active in the system. Thank you for bringing this to our attention!It’s great but...
The app is overall an amazing editing app anyone could ever ask for on iPhone/Android or any devices whatsoever. Though, I’m not entirely sure if it’s just me or if anyone else experiences the same predicament I am currently facing but I have made massive progress on an edit that I’ve gotta finish before midnight (personal reasons) and it repetitively kicks me out of the app, crashes, lags whenever I try to either mask two pictures and/or shapes while on the other end of the spectrum, radically shuts my phone off. I’ve been having this trouble since a few days into my commencement of editing again and it’s just really difficult to work when it keeps hurling you out of the app.
Hopefully, these issues could be fixed and improved, it would mean so much for all editors and myself included. It’s an amazing app, don’t get me wrong. This merely has something to do with internal works. Thank you in advance!Show lessrightaye
I love it but it has an unusual glitch.
I love alight motion. I think it’s one of the best apps for editing. It has a lot of effects that other editing apps don’t have so that brought my attention. I’ve been using alight for almost a year and the past glitches didn’t affect my edits until the one I have now, on my iPhone 7. I got this glitch recently about maybe a week ago. The glitch disabled my use of photo or videos. It looked as if I didn’t have any photos or videos. At first I thought I had accidentally disabled it in the settings, but i checked and it was still on “Read and Write.” I disabled it then enabled it again to see if it was a small glitch. Turns out, that didn’t work either. I tried deleting and reinstalling the app but all that did was delete all of my projects and stop my membership. No worries on the membership though, I can handle that. The last thing I tried was making a new account but it still showed that I had no photos nor videos. I hope this glitch gets fixed soon.Show lessRed S4b0
Developer Response
Hello! We apologize for any inconvenience. Please contact support@alightcreative.com so we can assist you. Please include a screenshot of the app version information from the “About” screen (when you first open the app, open the side menu, tap “About” to get this information). Please also include screen recordings to help us understand exactly how to reproduce each issue you’re facing, and make sure to reply to any automatic reply so we know you're active in the system. Thank you for bringing this to our attention!still lag in groups and shakes!
hey, alight motion is one of the best editing apps i have ever used, and i love how easy it is to get the hand of it and use the effects. There are a couple things however, alight motion announced that the lag in groups would be fixed, and i do see that the lag improves but it still crashes and/or lags the whole project.
Another thing i would like to say is the Move/Transform effects. I make edits on alight motion and it turns out really good! Except i noticed a few days ago that when i made shakes with those effects, the shake turned out weird and not so smooth. I didn’t like it at all and i don’t know if it’s because something updated, or alight motion coded that on purpose but i don’t like it. I am not able to make a decent edit anymore since i always use shakes to make my projects look good. I hope this brings to your attention, thank you.Show lessbruhisrhisusertakentoo
No bugs!!! Except...
Okay. To be completely honest, this is the best app I have ever decided to download. The interface was really easy to pick up and with the new update I had none of the bugs mentioned in previous reviews. The only issue that I have is when I export footage with alpha transparency. I keep choosing the HEVC codec and choosing export, but after the loading bar appears no saving option shows up. The program stalls, and after a few seconds, crashes. I hope that this bug will be fixed in later versions, but I would still strongly recommend this app to anyone who wants to create motion graphics. This program is on par with After Effects and has so many great capabilities. For me the issue with Alpha exporting barely takes away from my work, because I can just import the video I want to overlay graphics on. So no matter what level you are with motion design, I can tell you that this app is for you.Show lessHappy Wafflefeet
absolutely love the app but....
i waited for so long for alight motion to come out on ios, and i was so excited when it came out. i spent hours on the app the first 2 weeks i got it because it was so addicting. i got the hang of it so fast. i made tons of video edits making my own transitions and using cool effects. i took a break from editing but i started to get back into it again. i made 3 edits ever since my break. the first edit was smooth and i had to problems or glitches while editing. the second edit glitches a lot and my app kept on crashing. now my third edit was a disaster. every second it would lag and crash. since this is an editing software, it’s disappointing on how the app can’t handle the intensity of editing. every time i would group 2-3 clips, it would lag then crash my app. even when i would try saving the video edit into my camera roll, it would crash every time it would be exporting. it finally stopped doing it after i tried so many times but it’s still super laggy, glitchy, and crashing. i never had those problems when i first got the app when it came out on ios. please fix these bugs soon! it would be much appreciated because i enjoy this app so so so much :)Show lessAgarielle
It’s alright, but here’s why
I have had so many problems with this app and by far it is starting to chap my khakis. The effects are great and all along with the transitions. But gosh, every time I want to do something to a certain photo while it is grouped with at least two other photos, it decides to not show up. At all. I’m thinking “hmm maybe I turned off the eye icon” or “maybe I put the opacity down or something”. NO! not at all, it’s neither of those options. I don’t know what is going on or what is happening, but jeez I just wanna edit my videos man. I downloaded this app like a year ago (2 or 3 months ago), and it worked like a charm. But now it’s acting like I put a virus in it or something. I would like for these “problems” of mine to be handled, at least some of them. But if it starts to become worse than it already is, then I will have to take matters into my own hands.Show lessflippinwaffles
