Q ParentConnection User Reviews

Q ParentConnection
Q ParentConnection
Aequitas Solutions, Inc.

Top reviews

Poor app

I don’t know why we need to use this poor app in 2024! I have never tried an app that is more difficult to use. There are always various bugs, and I often can’t log in. I need to re-enter my information every time I log in. The navigation is also not very clear. This is a very unintelligent and even backward app.
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Uhhhmm… Alaska?!

You do realize that Alaska is a state right? As in, we are part of the United States. Believe it or not, we even have schools up here!

Ужас

Приложение сырое .Отвратительно ужасно лагает.

Worst .. Zero stars

Zero stars
Probably worst app I ever attempted to use. Been over a year and still can’t log in. When I email the help email it won’t even send. Can’t reset password. Can’t even email myself, to reset the password. Horrible. Has made school year a little more difficult and inconvenient.

Doesn’t even include my state

Can’t even use this app because for some reason Alaska isn’t available as a state to search for school districts.

No password reset on mobile app

My kids school require us to use this app to load money on their lunch account and since the new required password change I cannot get on. I have had the same password on this for years and it’s saying the old password is wrong so I cannot choose a new password in the new format. There is no password reset or forgot password option and the school cannot assist parents with resetting. This needs fixed. If my son forgets to bring a packed lunch he cannot eat that day since I cannot load money to his account.
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Mobile app destroyed

I have an iPhone 13 and the mobile app changes destroyed the entire app. Now it looks more like a web based menu and the whole point of a Mobile is useless. Waste of phone space!

Terrible update

The update over summer 2022 is terrible. The update for the mobile app is similar to the desktop version and completely irrelevant to using as an app. The assignments tab for classes has been removed and this is the main feature I need on this app. Very frustrating and seems like a complete waste now.
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App breaking Bug

After drilling into an individual student, when opening a sub category that loads information past the bottom of the screen, the information is not visible and the screen cannot be scrolled to see it. This is happening on the mobile web version also.

There is no way to report a bug from the app and I can't report a problem through apple. This is extremely frustrating as this information is important to have access to and school is starting in less than a week.
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Not a fan

The app no longer lets me scroll down to see the entire screen for each section. I have tried to find a contact for support, but it just takes you to a webpage, where it asks for a login. Of course, my doesn’t work.

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