No Stars
App doesn’t work. Can’t login and can’t reset password. Website is also useless, just tells you to download the app that doesn’t work 🙄
Buggy app
When I received the “Redis server went away” error multiple times, Rewards card would not load despite ideal internet connection. If app supports Apple Wallet for Rewards card at least, then in-person scanning would not be an issue. Apple Wallet requires iOS 10+ while the app requires iOS 11+ so anyway, might as well add Wallet support to the app so every user can store their Rewards and Coffee cards in their Apple Wallet and use them in-person at Waves shops. Ideally, the app should also support Apple Pay so there is another way to collect Rewards when in-app Rewards card cannot load.
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Terrible coffee experience
Not gonna go again