App looks nice but processing orders in the app is terrible
I placed my order and used the 20% discount coupon. Everything went okay at first but few hours later, my order was cancelled without providing a reason. I tried looking for a phone number for their customer service but they just had an email. I immediately sent an email to the customer service asking why it was cancelled and when the refund will be sent to my credit card. Its been 3 days now and no one is responding to my email and the refund has not been sent yet. Poor customer service. The product could have been nice.Chricycjsbf
App doesn’t work
The app doesn’t track the water usage so I know when to buy a new one. I contacted customer support and never got a response.
The filter works beautifully, though! It’s just the app that stinks.ReaganC77
Not connected to the filter.
It tracks based on the amount of times you claim to refill your bottle but not if you’ve filled it more frequently than you thought.Jelèna
Not the best
Not the best at what it’s suppose to dojavmann89
Life changing product
A must have if your on a budget but need healthier water.Mr Garliyo
Can’t figure out how to use app
Have no idea how to add a drill to my bottle.wma229
Initial setup
Can’t access app to set it up?Big red 1966
Regret
Useless appMax*99
Does not accurately track
I thought it was tracking since I downloaded the app in December. When I checked today to see how close I was to needing a new filter, my information was gone (like I never had an account).
Also it tracks based on the information you enter not actual usage in real time.Musa Nova
Tracking stinks
GoFiltr updated its app, and in the process wiped out the tracking on my current filter. Better tracking on a calendar. Very disappointed.FashFun50
