BTCC User Reviews

BTCC-Trade Bitcoin & Crypto

BTCC Global Limited

Finance

Top reviews

Most RecentHighest RatedLowest Rated

So far it’s one of the best

With tons of opportunities and free rewards up to 10k+ USDT. It’s amazing, the potential for earning is all up to you!

QuestionTruths

a year ago

Response from developer

Thank you for taking the time to rate us. We're glad you are enjoying the app!

Blessing and Curse

Granted this is a friendly exchange with opportunities to make money, leverage contracts, and exchange crypto... but I'm on to their tricks. First of all leveraging can be a blessing or a curse, if you do not have a ton of money in there backing you up, they will occasionally suddenly dip the price of crypto for a split second long enough for your leveraged account to be totally liquidated and that's one way they make money. The other way they make money is it is easy to buy crypto, convert crypto, have crypto sent in, but you cannot have crypto sent out and there is a 6% tax to convert crypto to US dollars unless you keep 30% of your funds tied up in contracts. Yes, you can make money on here easily, but they have several sneaky ways of taking it back. Be aware, know what you're doing, expect the unexpected, and you will do just fine.

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GreenTechJoe

a year ago

Response from developer

Hi there, thanks for taking the time to share your feedback with us. We don't actually manipulate the prices on our platform. The crypto market is highly volatile, that's why we often suggest our users use the stop-loss function to manage their trades better. On the BTCC platform, users can always withdraw their deposits and profits. Like any other exchanges, we do charge a fee for withdrawals and there is a minimum withdrawal amount. To help users with the trading fees, we have regular campaigns that give out bonuses and trading funds which can lower the fees. We also have a VIP programme where you can get extra discounts on trading and withdrawal fees. If you would like to know more about the above, don't hesitate to get in touch with us via live chat or email at support@btcc.com. We'd be happy to help ;)

Scam!

Deposited BTC and it never hit the account.

Djaceturner

a year ago

Response from developer

Hi, if you have made deposits to your BTCC account (the correct BTC address), it should arrive instantly (based on the blockchain). We'd love to help troubleshoot the issue, please message us on live chat with your UID so we can help figure out what the issue is.

Hackers

Downloaded and signed up and was immediately notified there was a new device login but it wasn’t even my model phone so checked the ip address and hey wasn’t my ip address either. BE CAREFUL

J2183enn

a year ago

Response from developer

Thank you for your feedback. Could you get in touch with us via Live Chat please? That way, our customer service team can help you look into the issue. Generally speaking, when a new device login doesn't belong to the user, it is recommended to change the password immediately to secure the account. We understand your concern and would like to help you troubleshoot. Please message us on Live Chat so we can assist you better and more promptly.

NOT TRUSTWORTHY

**** MUST READ BEFORE DOWNLOAD I was sent a campaign to complete, got multiple notification, finally completed and didn’t receive the reward. When I contacted customer service they had no clue about the campaign. So don’t do anything if u think u will be rewarded unless you make sure with customer service,l!!!

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twinsxs2

a year ago

Response from developer

Hi, could you let us know the campaign you participated in? We've several campaigns running and every day we're giving away rewards to our users. We'd love to help you look into the issue. Please contact us at support@btcc.com by stating your name and registered email address/mobile number. Our customer service team will attend to your request and help you troubleshoot. Thank you.

Extremely fast and convenient crypto recovery

I was impatient to carry out necessary research but I so much really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 80,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 180,000 GBP within a couple of weeks. But I didn’t realize I was dealing with a scam company until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all in avail. I needed my money back at all cost, because I could not afford it let go. So I tired all possible means to make sure I recover my scammed bitcoin. I did a lot of online search of help, and tried to see if there were other people who had similar experience. I stumbled upon a cryptography forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the kindness help of Cyberspytech1 @ Gmail. com so I file a report on and he was able to get back all my lost funds within 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who want to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to Cyberspytech1 @ Gmail. com

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Papiloyy

a year ago

Extremely fast and convenient crypto trading

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Papiloyy

a year ago

Love the App!

Just wanted to say that I really love this app. Out of all the trading apps, I’m actually learning a lot from btcc!!! Thank you

twinsxs2

a year ago

Response from developer

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@btcc.com! Have a wonderful day!

Not good

It’s simply unsafe and unclear

Jerocam86

a year ago

Response from developer

Hi, BTCC is a crypto futures trading platform that is in the market for 12 years. Did you encounter any issues while downloading the app or using the platform? If so, please don't hesitate to contact us via Live Chat or drop us an email at support@btcc.com. We would love to help you troubleshoot.

Rating

Has potential but the app lags big time don’t use this app until they fix the flaws otherwise you will lose out on trades because the app freezes.

Vilife24

a year ago

Response from developer

Hi there, thank you for taking the time to let us know about the issue. We've fixed the problems lately and you're welcome to try to make a trade on our platform. On the other hand, could you contact our support team via support@btcc.com so we can see how we can assist you better?