BTCC User Reviews

Top reviews

Worth a shot         

The trading speed is decent. Its not lightning-fast, but it gets the job done without major delays.         

Response from developer

Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at support@btcc.com if you have any questions.

Great platform ‌      

The interface is clean and user-friendly. It's easy to navigate and find what you need without any hassle.​   ‍     

Response from developer

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@btcc.com! Have a wonderful day!

It’s a scaaam , don’t download the app

Hey guys, please don’t download the app, 100% scam, you will never get money, you keep losing money

Response from developer

Hi, BTCC is a crypto futures trading platform that is in the market for 12 years. All the deposits made to the accounts are fully withdrawable. If you have any issues using our platform, could you send an email to support@btcc.com so we could assist you better.

Scam

Allows you to deposit money but will not allow withdrawal without linking phone number. Phone number is unable to be linked unresponsive support.

Response from developer

Hi there, linking your phone number to your account is one of the security measures on the BTCC platform. If you require assistance regarding this matter, please send us an email to support@btcc.com by including your registered email address and name. That way, we can help you troubleshoot your withdrawal issue.

you don’t have to download this

I recently tried out the crypto application BTCC and found it to be quite similar to other crypto apps I have used in the past, such as KuCoin. While it does support a lower number of cryptocurrencies compared to some other apps, I did find one interesting feature: the ability to trade stocks using crypto. This was a new idea to me, but unfortunately, the app has some glitches and issues. For example, when purchasing something, it may stay forever as a pending trade and not go away. Additionally, the app claims that trading stocks with high leverage is functional and effective, but I found this to be questionable based on my own experiences. Overall, while BTCC has some interesting features, its technical issues make it difficult to recommend at this time.
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Response from developer

Hi there, thank you for taking the time to let us know about your experience with our platform. We're sorry for the glitches you experienced, and our team is working hard to solve the issue to enhance the platform's stability. If you encounter any problems with trading in the future, you may contact our CS agents on Live Chat, who will be able to assist you promptly. Regarding our tokenized stocks, we provide 1x-50x leverage. If you are looking to trade tokenized products with high leverage, you can take a look at tokenized gold and silver, which offer leverage of up to 150x.

This app is a scam

Early this morning after spending the hole night trading and recovering from the lost of money that I have when I recover my money out of the blue the app close all my tradings and stole all the money I had recover this is a scam no customer service no nothing I can believe apple let app company’s like this one steal from customers without hesitation I need the money that I honestly earn back otherwise we are gonna have a problem a big one!!!!
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Response from developer

Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@btcc.com by providing your email address/mobile number registered with BTCC. We'd love to help you out.

The stated fee structure is not true

The trading is ok, but there is no way to make a profit, because the fee structure is 100x what is stated. The 0.06% fee is really 6%. I see this as misleading and dishonest. I’m done with this app.

Response from developer

Hi there, thank you for taking the time to let us know your concerns. Our trading fees start from 0.065% (VIP0), which gets lower with the VIP tiers (with the lowest being 0.03%). For more information about the fees and discounts we offer to our VIP users, please visit https://www.btcc.com/en-US/support-center/detail/13995545240729

Most derivatives exchanges are rigged/scams, BTCC is transparent and honest

If it’s a derivatives exchange, I’ve tried it. KuCoin, OKX, ByBit, Huobi, Binance, BingX, et al. They’re all scammers, and that’s why they’re the biggest and the “best.” Why do you think they can offer thousands in bonuses to every new user? BTCC is actually the best for one reason: it’s honest and fair. Profits are fully honored, there’s no confusion/ambiguity over position margins, no liquidations from outlier bids/asks, etc. I trust BTCC, really. They’re outdated and offer limited tokens, yes, but this is no problem if you’re only trading large cap derivatives. I use other platforms/wallets for ICOs and investments, and TradingView for charts/analysis. I’ve never had an issue with deposits/withdrawals either. If you do, though, know that support is a helpful human, not a useless bot *COUGH COUGH KUCOIN.* This makes me confident in sending BTCC my money. All other exchanges have “held” (confiscated) funds randomly/inexplicably, sometimes for days at a time. Plus, BTCC now has WhatsApp support! It’s awesome! They even gave me $10 for texting them when this feature debuted. :) I trust BTCC. You should too. Nowadays, they’re a dime a dozen.
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Scam

This app never received my deposit into it of my crypto. I’ve transferred cryptos between exchanges many times so I know what I am doing. This app is made in China or India and is a scam. Apple should delete it from the App Store. There is also false marketing used in their advertisements recommending giveaways through their app from making deposits into it. But the promises made are not fulfilled. This app is pretty much elaborate fraud.
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Great Platform

This is what Ive been searching for great perks an kool layout. Keep up the good work an those updates.

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