Brother My Design Snap User Reviews

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  • No offline work!?

    It's ridiculous that we can't use the App offline, BEFORE Connecting to the machine.
    If I am around and I want to work on my design, I can't.
    You are forced to be home, close to the machine, just to use it.
    Bad.
  • Doesn’t work

    This used to be great but now it doesn’t work. Can’t get it to reload to find machines on the network.
  • Can not use my design snap

    loaded my design snap and it will not recognize my machine innovis-is Xe1. So disappointed, been wanting it for two years, finally got it and I can’t accomplish anything.
  • Can’t scan on hoop to transfer image to my New Innovis XJ1

    I tried to take a picture to transfer to my machine and it said that it did not support my machine. I checked all the Wi-Fi connections on both my phone and my machine and it would still would not connect. Both my devices phone and machine have the same Wi-Fi
    This is very disappointing because I was getting all excited thinking of all the stuff I could work on with my new machine. I even tried to get support from Brother, but it would not connect to the site.
    That is why I spend All this money on this machine
    for it not to recognize the app with my machine!
    I need some technical help!
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  • Disappointing

    A just got one without WiFi connection, should be allowed to import through usb. Shame
  • Can’t believe I paid 11k

    And it doesn’t even work with my Brother 1055x! Come on Brother, design a better app for us!
  • I have the xj1

    I have the Stellaire XJ1 and cannot get this app to find my machine. Yes I am on the same network Yama Yama Yama spent an hour na half on the phone with support to have them tell me to bring it in for service or send to brother for service! My machine isn’t even a month old! The snap app is the reason I wanted this machine. This and price point! Frustrated!
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  • Brother XJ1

    Love this revolutionary app! XJ1 is a beast! One star reviews all have a machine that doesn’t support this function, this app works flawlessly!
  • PR1055X Support?

    This looks like a really great app! How do I make it work with the PR1055X or is there a different app I should download?
  • Great app!

    I use this app on my new Brother Stellaire XE1 and I love it! So easy to set up. Very user friendly.

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