Please make font LARGER
I’m a long-time mainly happy user of the app, but the latest release has very small font for the 4 user-configurable data displays (eg heart rate). These fields are now hard to read on the phone when rowing. Please fix. Thank you
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And FIXED 3 days later, THANK YOU
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And FIXED 3 days later, THANK YOU
Response from developer
Hi there, we've resolved this issue in the recent update of September 6th. If there's anything else we can help you with, please reach out to us at connect@waterrower.com!
Disappointed, connectivity not what I expected
I love my WaterRower, and I’m very happy I chose it, but I hadn’t expected when I bought the comms module, that it wouldn’t talk directly to Garmin.
All my tech is Garmin and fully connects to all of the cycling software/hardware I use.
WaterRower only connects to Apple health and Strava. I’m currently working on a workaround to try and push the data into Garmin, but I don’t feel I should have to.
All my tech is Garmin and fully connects to all of the cycling software/hardware I use.
WaterRower only connects to Apple health and Strava. I’m currently working on a workaround to try and push the data into Garmin, but I don’t feel I should have to.
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Broken again
Downloaded the iPad app, and now neither the iPhone nor the iPad app connect to the CommModule. Deleted both apps and reinstalled, no luck. Literally before adding this iPad app the iPhone app of WaterRower was working and connected to CommModule. Now nothing on either. Will not connect. Utterly irritating. I only recently restarted the WaterRower premium subscription. I will now cancel again. Useless app. Buyer beware. Either the app Bluetooth connection is broken or CommModule (new device) is broken because of trying to connect the iPad app. Very annoyed. Please contact me or fix this app.
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Broken again
Downloaded the iPad app, and now neither the iPhone nor the iPad app connect to the CommModule. Deleted both apps and reinstalled, no luck. Literally before adding this iPad app the iPhone app of WaterRower was working and connected to CommModule. Now nothing on either. Will not connect. Utterly irritating. I only recently restarted the WaterRower premium subscription. I will now cancel again. Useless app. Buyer beware. Either the app Bluetooth connection is broken or CommModule (new device) is broken because of trying to connect the iPad app. Very annoyed. Please contact me or fix this app.
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Response from developer
Thank you for the update. The iOS 17 compatibility issue has been resolved. If you encounter any further problems, please don't hesitate to reach out. We appreciate your support.
Unable to Log in
I’ve had my WaterRower for almost two years and initially loved the connect app. I enjoyed the training programs that came with the premium account and the feedback that the app provided. I’m not an Olympic rower so I only need the basics. Unfortunately, I worked abroad for most of last year and had not had access to my home gym for that time. After returning home I was excited to get back at it but upon attempting to login to the app I was met with a never ending loading page. I contacted support and wasn’t given any helpful information. I hope they get this fixed but I’m going to have to move on to another app. but
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Does’t share data with Apple Health
iPad Air 2 iPadOS 15.7.9/iPhone 11 iOS 16.6 - I use the Waterrower app on my iPad to track my progress. The iPad gathers the data from the S4 and then shares it with the Waterrower app on my iPhone. The Waterrower app on my iPhone is set to share it with Apple Health. But I do not see any of the data on Apple Health. I open Apple Health and go to Summary > Active Energy > Data Sources & Access > Waterrower and it is says No Data. All three apps have been updated. I don't have Apple Health on my iPad because it is an older iPad. Not sure where else to inquire so…
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Buggy and underwhelming
Subscribed for 6months and tried to love this app but just couldn’t.
Bugs in collecting and saving data, switching between screens on the app or jumping out of the app while in use and it stops recording.
The average splits don’t work alongside the tire split measures.
No integration with Garmin and doesn’t tell me what’s already on my S4 screen.
The list goes on but in short this isn’t waterrrowers selling point save your money.
Bugs in collecting and saving data, switching between screens on the app or jumping out of the app while in use and it stops recording.
The average splits don’t work alongside the tire split measures.
No integration with Garmin and doesn’t tell me what’s already on my S4 screen.
The list goes on but in short this isn’t waterrrowers selling point save your money.
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Needs work
It’s rudimentary and needs work.
Examples,
(1) if you set up some custom workouts to save, you can’t later delete or edit them. So if you want to evolve your workout over time, e.g., increase interval times or decrease rest times - you can’t edit an existing workout you have to set up an entirely new one
(2) I use this on an iPad Pro 12.9” screen - as big as you can go. But during a workout in say interval mode, the data is impossibly small to read - like ridiculously so given the screen real estate that is not used / blank. Heart rate, strokes per minute - you can’t use them because you can’t read them while rowing
(3) the scenic videos are odd because when you row on water you’re going backwards but these videos go forwards as if you’re kayaking not rowing
Lots of simple improvements could make this so much better
Examples,
(1) if you set up some custom workouts to save, you can’t later delete or edit them. So if you want to evolve your workout over time, e.g., increase interval times or decrease rest times - you can’t edit an existing workout you have to set up an entirely new one
(2) I use this on an iPad Pro 12.9” screen - as big as you can go. But during a workout in say interval mode, the data is impossibly small to read - like ridiculously so given the screen real estate that is not used / blank. Heart rate, strokes per minute - you can’t use them because you can’t read them while rowing
(3) the scenic videos are odd because when you row on water you’re going backwards but these videos go forwards as if you’re kayaking not rowing
Lots of simple improvements could make this so much better
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Response from developer
Thank you for sharing your feedback with us. We appreciate your insights and will take them into consideration as we work on improving the app. If you have any further suggestions or encounter any issues, please don't hesitate to reach out to us at connect@waterrower.com.
Broken
I have been the app for years now and loved it. But the last update broke the app and is no longer usable.
Response from developer
Thank you for the update. The iOS 17 compatibility issue has been resolved. If you encounter any further problems, please don't hesitate to reach out. We appreciate your support.
Saved workouts not accessible
This app is ok and usually works and connects smoothly it’s basic but mostly does the job. But since the latest update I can’t get to any saved workouts so each time I want an interval I have to recreate it. Where has the function gone? Also it used to give a daily total distance and that’s gone, pleas being that back.
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