Invalid user name or password
I tried to set up an account and despite trying several usernames and passwords it kept saying “Invalid username or password”. I included a combination of letters, upper and lower case, numbers, symbols etc. Unfortunately it does not tell me WHY the user name and or password is invalid, making it very hard to work out what to do. I am an O&M Specialist and keen to try this app with my clients. If you can provide support with this issue that would be great.