Live Reviews:
Usedesk

Usedesk

Customer support

⭐️3 / 5
Rating
🙌2
Ratings
📼6 scs
Content
📦~ in 2 months
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Usedesk

2.1.4

April 24, 2024

Fixed the issue with switching agent online status

2.1.3

October 31, 2023

Minor bug fixes

2.1.2

October 2, 2023

Minor bug fixes

2.1.1

July 26, 2023

Hi, it's been a while! In this update, we've made dozens of fixes to make queries even more pleasant to work with. Here are the most important ones: - Adding tags for a ticket - Show client avatars in chat - Tickets can be filtered by additional fields - Now you can create tickets in WhatsApp and Telegram Personal channels
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2.1.0

March 5, 2023

Hey! Coming into spring refreshed - Two-factor authentication for more security. Can be turned on by the company administrator in settings of the web version - Fixed an crash when clicking on a ticket link - Small bug fixes when logging into the app
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2.0.1

November 3, 2022

Minor bug fixes and performance improvements

2.0.0

October 6, 2022

We are finally on call, do you copy? We have prepared the update in which: - Added push-notifications (hurray!). Do not miss your clients’ answers and show them a cool level of service. - We will also notify about our prompt support answers - Made acquaintance with Usedesk simple for new clients - Dozens of small improvements to make appeals handling even more pleasant - Double checked every button in the app and fixed the problems. Everything works perfectly :) A funny fact: on average, a person spends 72 minutes “on the way” per one working day. Combine useful with useful via our app
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1.9.6

April 28, 2022

An UFO has once again arrived to fix errors in switching to a request from other applications
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1.9.5

April 15, 2022

UFO has arived and fixed errors in switching to a request from other applications
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1.9.4

March 26, 2022

Minor bug fixes

Price History of Usedesk

Description of Usedesk

UseDesk for mobile phones was developed specifically for customer support managers and agents who are not attached to a single place. Clients' inquiries are always at hand, no matter where you are. UseDesk has all the necessary features: - Answer to clients in either of communication channels - Track the most important tickets using the right filter - View the history of communication with a given client

Usedesk: FAQ

Is Usedesk compatible with iPad devices?

No, Usedesk doesn’t work on iPad devices.
BLIZHE K DELU, OOO is the developer of the Usedesk app.
Your iOS device should have iOS 12.0 or later installed to run the app.
The Usedesk app has a consumer rating of 3.0 and gets mild reviews.
The App Category Of The Usedesk App Is Business.
2.1.4 is the current version of Usedesk.
Usedesk released its latest update on July 7, 2024.
Usedesk was initially released on February 5, 2023.
The Usedesk app is rated BLIZHE K DELU, OOO.
Currently, the Usedesk app supports the following languages: American English, Brazilian Portuguese, Russian and 1 more.
Unfortunately, Usedesk is not on Apple Arcade.
Unfortunately, Usedesk does not provide opportunities for in-app purchases.
No, Usedesk does not offer compatibility with Apple Vision Pro.

Screenshots of Usedesk

iphone

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