Leave a Review Kapi Hospital Tower 2
Game only loads up to 50% and then shuts off completely
I’ve tried uninstalling installing the game I’ve already spent over $50 and now the game is crashing and cutting out now I won’t open whatsoever so I deleted it and re-downloaded restarted my iPhone yet the problem still is there now I don’t know what to do and how to get that money back. I do love the game, but I really do hate the crashing.Show lessDeveloper Response
Thank you for your comment. Unfortunately, there are currently some issues with accessing the game from apple devices. Our developers are already working on a fix for this. We apologize for the inconveniences!Game won’t load
Love this game but now I can’t play as it won’t loadDeveloper Response
We're happy to hear that you love playing this game 😊 Unfortunately, there are currently some issues with the game. Our developers are working on fixing them as soon as possible. It should be running again soon 🤗not recommend
need to change the brake time when see one only one person the doctor take breaks a lot why ???!!! it’s not cool gameDeveloper Response
We're sorry that you're having problems with the game 🥲 Please contact our game support directly for quick and professional help! You can find our support here ✉️https://support.upjers.com/en/ Best regards!Game down for a week
Game starts then exits itself. Unplayable for over a week.Developer Response
Hi 🙋 We're sorry that you have such problems with the game. :( Please contact our support staff directly, so we can help you as soon as possible! You'll find our support at: https://support.upjers.com/en/ Best regards, upjers team 🐾can't play
I can't join this game now.Developer Response
We are very sorry about that 😅 Our developers will fix this as soon as possible 🤗Only got game for Dinosaur Park:Primeval Zoo
I only got this game so I could get ammonites for Dinosaur Park: Primeval Zoo. I played it for a little while and I’m not really a fan of the game I don’t get the point of it and it lags a little bit, plus you have to wait quite awhile for the patients to be done. I’ve tried getting the reward twice now and it still won’t work, it’s worked for every other game on the reward page except this one.Show lessDeveloper Response
Hello 🙋. It's a pity that you don't like the game 😢. We are sorry about the problems you have. Please contact us at https://help.upjers.com/en 💌 so we can help you directly. Thank you 🙂So sad
I love this game but since yesterday every time I try to get on it crashes. I’m so upset.Developer Response
Hi , we are really sorry about the problems you have. 😥 Please contact us at https://help.upjers.com/en so we can help you directly. Thank you 🌺Exit out
I just bought and observation room and intensive unit only for the game to exit out. Then when I opened it back up the rooms I just bought are gone and the coins and elixir I used to buy them I didn’t get back. Developer if you are reading this plz reimburse my coins and elixir or add my rooms back cuz those elixirs are very hard to getShow lessDeveloper Response
We are sorry to hear that the game crashed shortly after you made some purchases 😢😢😢 In case of sudden game crashes, any spent elixirs/coins should be automatically returned to your account after you have reopened the app. Please contact our friendly support team directly at https://help.upjers.com/en 💌. They can also check your account for any malfunctions. 💖👨🔬👩🔬App won’t load
Love this game but today it won’t load. Deleted app and reinstalled played a few mins and then closed down. Went to play again and then the app won’t open again.Developer Response
We're sorry you're having these problems 😢 Please contact our support ✉️https://support.upjers.com/en/. We can help you better there 🤗Expensive game
In app purchase they cost is high play at the risk of your pockets!!Developer Response
Thank you for your feedback ☺️ Please remember that the game is designed to be played over a long period of time. You don't have to buy anything, but it helps to progress faster. Our support can give you some tips on how to get free elixirs ✉️https://support.upjers.com/en/ Best wishes! 🤗