Game only loads up to 50% and then shuts off completely
Response from developer
Thank you for your comment. Unfortunately, there are currently some issues with accessing the game from apple devices. Our developers are already working on a fix for this. We apologize for the inconveniences!
Game won’t load
Response from developer
We're happy to hear that you love playing this game 😊 Unfortunately, there are currently some issues with the game. Our developers are working on fixing them as soon as possible. It should be running again soon 🤗
not recommend
Response from developer
We're sorry that you're having problems with the game 🥲 Please contact our game support directly for quick and professional help! You can find our support here ✉️https://support.upjers.com/en/ Best regards!
Game down for a week
Response from developer
Hi 🙋 We're sorry that you have such problems with the game. :( Please contact our support staff directly, so we can help you as soon as possible! You'll find our support at: https://support.upjers.com/en/ Best regards, upjers team 🐾
can't play
Response from developer
We are very sorry about that 😅 Our developers will fix this as soon as possible 🤗
Only got game for Dinosaur Park:Primeval Zoo
Response from developer
Hello 🙋. It's a pity that you don't like the game 😢. We are sorry about the problems you have. Please contact us at https://help.upjers.com/en 💌 so we can help you directly. Thank you 🙂
So sad
Response from developer
Hi , we are really sorry about the problems you have. 😥 Please contact us at https://help.upjers.com/en so we can help you directly. Thank you 🌺
Exit out
Response from developer
We are sorry to hear that the game crashed shortly after you made some purchases 😢😢😢 In case of sudden game crashes, any spent elixirs/coins should be automatically returned to your account after you have reopened the app. Please contact our friendly support team directly at https://help.upjers.com/en 💌. They can also check your account for any malfunctions. 💖👨🔬👩🔬
App won’t load
Response from developer
We're sorry you're having these problems 😢 Please contact our support ✉️https://support.upjers.com/en/. We can help you better there 🤗
Expensive game
Response from developer
Thank you for your feedback ☺️ Please remember that the game is designed to be played over a long period of time. You don't have to buy anything, but it helps to progress faster. Our support can give you some tips on how to get free elixirs ✉️https://support.upjers.com/en/ Best wishes! 🤗
