Lost watch faces
Very annoying. Had to change phone which means a total phone reboot. When you reboot you have to load everything up again to the phone; no backup. I loved my Team Ikuzawa watch faces in red and white and now they’re gone and can’t be found any more. The best faces and now can’t use them so tbh, whilst the watch looks great; the software with Google or whatever it uses is not that good. Very annoyed.
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Disappointing
Watch faces etc are ok nothing to complain. BUT Syncing health and workout data is just not working. Walking distances, energy levels, heart rates - inconsistent and all over the place. The watch says one thing, the app says something else. And that’s a good result, because sometimes the app doesn’t show the workout at all. Ridiculously bad for a smart watch with a massive price tag.
UPDATE 30/10/24:
I was asked to contact Customer Service via the TAG Heuer Connected application in Settings > Contact Support with the hashtag #AppStoreReview. Tried, and failed as the contact form wouldn’t let me write my name or email address. Auto filling the form didn’t work either. My disappointment increases.
UPDATE 30/10/24:
I was asked to contact Customer Service via the TAG Heuer Connected application in Settings > Contact Support with the hashtag #AppStoreReview. Tried, and failed as the contact form wouldn’t let me write my name or email address. Auto filling the form didn’t work either. My disappointment increases.
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Response from developer
We are sorry to hear about your recent experience. In order to investigate, could you please contact us via the TAG Heuer Connected application in Settings > Contact Support with the hashtag #AppStoreReview. Thank you and best regards
Disappointing
Watch faces etc are ok nothing to complain.
BUT
Syncing health and workout data is just not working. Walking distances, energy levels, heart rates - inconsistent and all over the place. The watch says one thing, the app says something else. And that’s a good result, because sometimes the app doesn’t show the workout at all. Ridiculously bad for a smart watch with a massive price tag.
BUT
Syncing health and workout data is just not working. Walking distances, energy levels, heart rates - inconsistent and all over the place. The watch says one thing, the app says something else. And that’s a good result, because sometimes the app doesn’t show the workout at all. Ridiculously bad for a smart watch with a massive price tag.
Show less
Response from developer
We are sorry to hear about your recent experience. In order to investigate, could you please contact us via the TAG Heuer Connected application in Settings > Contact Support with the hashtag #AppStoreReview. Thank you and best regards