Bad administration & design
Bad administration and bad app design. The website says the pass is activated when it is first scanned not when you opened it. The payment system failed multiple times and support team was slow and kicking users around different teams before resolving it.Vo DK
I’m not sure it exists
I kept on re-entering my information. I’m now wondering if it’s going straight to a Nigerian princess who will later give me the opportunity to share her million dollar inheritance. You could either buy this app or throw yourself against a wall repeatedly. Both will have the same results.Plutosmom1
Don’t do it
Transport QR code didn’t work a single time at any metro station. The attendants waved me through, but it’s supremely frustrating. The app also can’t keep you logged in nor does it support keychain, so you will be logging in every single time you want to use it.Dcrain
Do not do this!
It is not user friendly; you can’t even see the passes until you activate them and once you do it is NOT 3 days (72 hours) from that time but it counts the first day as day one! It’s a rip off.Artist Gardener
Great deal and good idea but app has problems
This pass pays for itself easily while visiting Naples but app is problematic as it keeps logging out and you have to retrieve your pass which can be awkward on a street corner or in a metro or museum where there’s not a signal. If you use it I highly recommend screen shotting the QR code just in case before going out.sf brookie
Don’t do it unless you enjoy frustration
This app doesn’t use face recognition or keychain, so you may have the fun of trying to enter your credentials on a moving train. It also loses track of your subscription regularly. Sometime after logging in a few times, the app will find it. Today, I even tried reinstalling it, and it still says I haven’t subscribed. Quite possibly the worst app I’ve ever seen.SR in Cleveland
Disfunctional app
When I opened the app it was a gamble whether the pass would appear. It also times out and requires you to log back in regularly, which can be a pain with weak cell service/WiFi especially on transit Ultimately ended up using the web browser version most of the trip.Kwamebuddy
One Use Then It Lost My Pass
One Use Then It Lost My PassKRom23
