Reach User Reviews

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  • It stays crashing

    Consistently gives problems
  • HORRIBLE

    Lags out and I have to re-install the app frequently. It’s not worth the time or money.
  • I can’t say anything negative about this service

    We live in a day & age of mediocrity in service. It’s the very reason I loathe going to big retailers or most businesses for that matter. We’re a digital marketing startup and wanted a phone service obviously. I tried grasshopper and go daddy’s services before sticking with Reach. It’s the best priced and has the best customer service-Hand’s down. I’ve had an issue with every single service I’ve tried where the number issued shows up as scam likely. Each one tells you they have to put in a request for your desired name to be associated with the number. Reach was the only one that was able to get our company name to come up on caller ID’s and stop saying scam likely. Grasshopper and go daddy couldn’t. That’s why I canceled those two. Anyhow, as I stated before, the customer service here is excellent and the value can’t be beat. It’s a waste of time to even look around.
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  • Austin alterations

    Use it to text with my clients. Love it 👍🏼👍🏼👍🏼
  • Worst app I’ve ever purchased

    If you’re looking for a reliable app for your business, I recommend you keep looking and do not waste your money on this junk app. I have had countless issues with clients not receiving calls and messages or not being able to get through to me on this app. I’m a licensed mental health practitioner and had been utilizing this app for a second number from my personal line so that I could be easily reached but set boundaries with “out of office” business hours. It will cut off on me in the middle of a phone appointment and/or in the middle of sending a text. My final straw was when I was on vacation and a whole week went by before I even knew the app was having another glitch. I kept dealing with the issues because I didn’t want to have to change my number for my clients’ sake. But at this point, I’ve lost count of how many times this app has cost me money and caused my clients and myself unnecessary stress. I thought for $12 a month it would at least work. I wouldn’t want this app for my worst enemy. Never again
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  • Gym Owner ‌     

    Great tool. Auto replies and hours help out a lot as a self employed business owner. Helps my business appear more professional. 
  • Solid​ ​   ​

    A lot of the phone apps are antiquated. I like reach's modern user experience ​     
  • It keeps kicking me out

    I’m trying to send a Text message and the app keeps kickyme out. The line rings way too many times before it goes to VOICEMAIL
    I think there should be an option for me to text message the number straight from
    voicemail
    Also sometimes my text messages disappears
    This is t good because I already made cards and signs with this phone number. What am I going to do if I decide to change providers?
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  • Unreliable

    I have been using this app for over a year now. I am very frustrated with it. I have missed multiple opportunities to increase my business due to the app not recording messages or notifying me of missed calls. I would not recommend this app for others who require a reliable business line. As soon as I can transfer my business number to another platform I will.
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  • Great app!

    Super cool app, very useful. Made business communication easy

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