Unable to pair device
The dealer couldn’t do it. I spent an hour. The iPhone says connected but the app says it is not paired. Start again. Over and over again.
Keeps disconnecting.
Not a good app. I have to unpair and pair my phone again to use this app. It is very annoying.
Upgrades made it worse
For some reason one of the latest software versions no longer pairs to a 2022 Tiger. Frustrating as hell as I haven’t changed anything else. Navigation would be kind of nice, the only feature this app really gives you.
Doesn’t work at all
I can’t pair nav and even my music stops randomly and unpairs itself payed 300$ plus labor for this
2024 Tiger 900 Rally Pro
Downloaded the app for my new Bike on my iPhone 10, connected and paired right away, had 2 routes this weekend and all worked great. Audio directions through my phone to my Sena and good visuals on the display.
What’s the point
Did you guys quit in the middle of developing this app? Does not sync with iPhone 13. The app says it’s paired to my phone then as soon as I enter a destination it asks to pair with my phone which deletes my destination and starts the viscous cycle all over again. Did anyone actually test this before they released it? I invested almost $16,000 for a bike that advertised it has navigation and it doesn’t. Makes me actually hate this bike. I should have bought the Africa Twin. If Honda makes something you know it will work. I do not enjoy spending 20 to 30 minutes trying to get the navigation to work before I take off on a ride. I’m listing the bike on Marketplace tonight because of this half-a$$ed attempt of an app.
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Great Bike; Bad App
I’m a dealer in Woodstock, IL and I just bought a 2024 Tiger 900 GT Pro.
I was stoked to finally buy the apex of technology from the brand that I love and help people acquire everyday.
I’ve always had problems pairing iPhones over the years with this app, and some phone models have worked better than others.
In my experience with my dash, I have had to uninstall the app several times, forget the devices on both my phone and the Tiger, and it still doesn’t pair properly.
When it finally did, the only controls I had were phone calls and music volume. I believe the system recognizes the bike itself as a speaker and will cut over unless you manually pair back to your headset.
I have a Cardo Packtalk Edge and cannot get “Headset 1” to pair no matter how many attempts or alternative methods used.
The navigation feature would be the coolest part IF it ever worked. The app will not pair despite multiple attempts and setting changes in my phone.
I feel like Triumph owes the consumer the option for Apple CarPlay with as much nonsense and headaches the app provides.
I was stoked to finally buy the apex of technology from the brand that I love and help people acquire everyday.
I’ve always had problems pairing iPhones over the years with this app, and some phone models have worked better than others.
In my experience with my dash, I have had to uninstall the app several times, forget the devices on both my phone and the Tiger, and it still doesn’t pair properly.
When it finally did, the only controls I had were phone calls and music volume. I believe the system recognizes the bike itself as a speaker and will cut over unless you manually pair back to your headset.
I have a Cardo Packtalk Edge and cannot get “Headset 1” to pair no matter how many attempts or alternative methods used.
The navigation feature would be the coolest part IF it ever worked. The app will not pair despite multiple attempts and setting changes in my phone.
I feel like Triumph owes the consumer the option for Apple CarPlay with as much nonsense and headaches the app provides.
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Absolute Garbage
You've seen what everyone has said, repeatedly, the App is next to impossible to pair the Navigation function. I try and try, and maybe once every dozen times or so, it will connect to the navigation function. I have no problem pairing the bike to Bluetooth, but navigation is a different matter (two different Bluetooth pairings required). If I spend hours repeating the same steps, it might eventually work. Then I turn the bike off and the next time I get a "no phone connected" message from the navigation screen. This app may be the worst app I have every encountered. You can see everyone is making the same complaint, and zero fix. DO NOT WASTE YOUR TIME OR MONEY ON THE TRIUMPH NAVIGATION ADD ON MODULE. Read the reviews, it doesn't work. My dealer cannot figure it out either.
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Response from developer
We apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at my.triumph@triumph.co.uk so they can assist you further.
Cannot get to the navigation to work.
I’ve got a 2023 Tiger1200 RE and I cannot get the navigation to work on the bike. It will connect then it disconnects.
I can get the music function to work effortlessly but not the navigation.🤔
I can get the music function to work effortlessly but not the navigation.🤔
Response from developer
Please may you send some further details of what you are experiencing to our customer support at my.triumph@triumph.co.uk and we will be able to assist you further.
Great Idea, Poor Implementation
Setup is rather complicated (two separate Bluetooth connections) but it does work when you get it setup; The app sometimes displays the wrong highway and exit names; Can’t view the map on the phone while navigating; App doesn’t save searches for easy access later, only routes. For example, one might want to save their home location for easy access; Map navigation would be better than the arrow. This feature is already available from other manufacturers; The volume control does not work with iPhone 14 Pro; In summary, the app does work in conjunction with the connectivity module, however the issues above need to be fixed before I would recommend this app and the connectivity module.
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Response from developer
Hi Katterbe , Thank you for taking out the time to send us your feedback and suggestions. We've forwarded your feedback to our developers.
