Schäfer Assist

Schäfer Assist

24/7 Schäfer Smart Assist

Rating summary

Details about Schäfer Assist

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • October 8, 2019
  • September 19, 2024
  • 16.0+
  • 4+
  • 68.13MB
  • iPhone, iPad
  • English
    French
    German
    Show more

Developer of Schäfer Assist

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Ratings
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Version History of Schäfer Assist

15.0.0

May 5, 2024

- Next Gen Cases as an Extensive Ticketing System: Filter, organize, and save views to structure your tasks and organization. - Simplified call joining flow, especially for first-time users. - Mixed small improvements

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14.0.1

March 6, 2024

Small fix for videos in workflows

14.0.0

December 10, 2023

- Flexible Case details: Use case types with predefined or custom case details to structure use case related metadata. - Case filters: Streamlined case list view and first-level filters to efficiently manage and assign cases within your organization. - Face Anonymization: Anonymize faces during a video call. - Several security and performance improvements, bugfixes.

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13.0.0

July 1, 2023

• Screensharing: Share your entire Screen during a video call • Speaking Detection: Identifying and actively showing who is talking during the video call • Video call settings: Set the video call quality individually depending on the circumstances during the video call • Several security and performance improvements

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12.0.0

April 29, 2023

Visual Assistance Call: o Multi-Session Call - Reopening calls for regular and recurring appointments - Display missed calls - Display all sessions o Call Module Improvements - Out-of-Call navigation via picture-in-picture - Chat-Overlay Redesign - Call-Chat for externals

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11.0.0

November 13, 2022

• Videocall improvements: - Feature to mute other participants - Improved automatic rejoin - Pre-Call UI • Pre-fill username for guests: add guest user information to autofill within call invitation link • Mixed small improvements

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10.0.2

October 17, 2022

Small bug fixes for iOS 16

10.0.0

July 9, 2022

• Chat for externals: chat functionality is now available for external users • Hyperlinks: links you store in chats, cases, products, etc. are now clickable and redirect to the dedicated webpage • Revised client navigation • Copy chat messages on mobile applications • Change password function for externals • Pre-fill username for guests: provided user information of guest user, who already had used your solution, are pre-filled when using your system again • Multiple small improvements

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9.1.0

March 28, 2022

Multi-User Call · Remote support video calls with up to 20 participants · Improved handling of video and audio streams (bandwidth requirements) 1. Reduced and constant upload rate (regardless of the number of participants in the call) 2. Reduced download rate for smaller videos in side menu (dynamic improvement of video quality after switching main view) 3. Increased video quality for screen sharing (screensharing) 4. Increased video quality for live stream in web application · Customized UI / UX design in video call 1. Activity based arrangement of participants 2. Highlighted audio status of participants 3. Changed appearance of participants (based on video/audio status and in video call or not in video call) · Various stability improvements AR Viewer · Viewing 3D models of your machines in our mobile applications · Zooming, rotating and panning in the 3D viewer with simple touch gestures Workflows · Export of workflow reports

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9.0.0

February 19, 2022

Multi-User Call · Remote support video calls with up to 20 participants · Improved handling of video and audio streams (bandwidth requirements) 1. Reduced and constant upload rate (regardless of the number of participants in the call) 2. Reduced download rate for smaller videos in side menu (dynamic improvement of video quality after switching main view) 3. Increased video quality for screen sharing (screensharing) 4. Increased video quality for live stream in web application · Customized UI / UX design in video call 1. Activity based arrangement of participants 2. Highlighted audio status of participants 3. Changed appearance of participants (based on video/audio status and in video call or not in video call) · Various stability improvements AR Viewer · Viewing 3D models of your machines in our mobile applications · Zooming, rotating and panning in the 3D viewer with simple touch gestures Workflows · Export of workflow reports

More

Price History of Schäfer Assist

Description of Schäfer Assist

Die innovative App „Assist“ von Schäfer ermöglicht Ihnen als Schäfer-Kunde oder -Partner dank modernster digitaler Technologien eine schnelle und intuitive Video- und Audio-Kommunikation mit Schäfer-Experten, z.B. für Service-Fragestellungen, Schulungen sowie für die Vorabnahme einer Schäfer-Maschine. Sprachliche und fachliche Barrieren können durch den audiovisuellen Live-Remote-Support sehr einfach überwunden werden, so dass jederzeit eine effiziente Unterstützung sichergestellt ist. Darüber hinaus bekommen Sie einen kundenfreundlichen 24/7-Zugriff auf verfügbare Informationen und Dokumentationen zu Schäfer-Produkten via QR-Code, z.B. Betriebsanleitungen, Video-Anleitungen, Schulungsvideos. Zusammenfassend bringt Ihnen Schäfer Assist folgende Hauptvorteile: • einfacher Zugriff auf Schäfer-Wissen unabhängig von Ihrem weltweiten Standort • schneller Zugang zu Schäfer-Experten zur Unterstützung in verschiedenen Betriebs- oder Problemsituationen • Senkung Ihrer Reisezeiten sowie -kosten und somit als Nebeneffekt gleichzeitig ein positiver Beitrag zum Umweltschutz durch Ihr Unternehmen • Steigerung Ihrer Arbeitsproduktivität Weitere Informationen bekommen Sie unter https://schaefer.share-platform.de oder von unserem Service-Team via service@schaefer.biz.
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Schäfer Assist: FAQ

Is Schäfer Assist compatible with the iPad?

Yes, Schäfer Assist supports iPad devices.

Who is the developer of the Schäfer Assist app?

oculavis GmbH developed the Schäfer Assist app.

What is the minimum iOS version to run the Schäfer Assist app?

The Schäfer Assist app requires iOS 16.0 or later.

What is the overall rating of the Schäfer Assist app?

Schäfer Assist has not received any user ratings yet.

What’s the genre of the Schäfer Assist app?

The App Genre Of Schäfer Assist Is Productivity.

What is the current version of Schäfer Assist?

15.0.0 is the latest released Schäfer Assist version.

When did the new Schäfer Assist update come out?

The latest Schäfer Assist update came out on September 19, 2024.

When did Schäfer Assist come out?

Schäfer Assist launched on February 6, 2023.

What is the content advisory rating of Schäfer Assist?

The Schäfer Assist app is suitable for children aged oculavis GmbH.

What languages does the Schäfer Assist app support?

The Schäfer Assist app is now available in English, French, German and 4 more.

Can I find Schäfer Assist within Apple Arcade's selection of games?

Sorry, Schäfer Assist is not available on Apple Arcade.

Are in-app purchases available within Schäfer Assist?

Sorry, in-app purchases are not accessible within Schäfer Assist.

Is Schäfer Assist optimized for use with Apple Vision Pro?

Unfortunately, Schäfer Assist is not optimized for use with Apple Vision Pro.

Does Schäfer Assist use ad-based monetization?

No, Schäfer Assist does not use ad-based monetization.

Screenshots of Schäfer Assist

iphone
ipad

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