Computer APP
Response from developer
Thank you Klatimer for your feedback!
Very helpful app
Response from developer
Thank you so much for your review and feedback! We appreciate it!
App Progression
Response from developer
Thanks so much for your review and positive feedback! Our team appreciates hearing from you!
Great feature that only works in theory
Response from developer
Hi CTee77, Feel free to contact our support team via live chat, email, or phone, our team can look into that for you. https://www.generac.com/service-support/contact-us
Ok, but needs much improvement in todays world of tech
Update! - they have really updated the app. Everything can be controlled now as far as remotely. very impressed with what you can do. I am still disappointed that you can’t see if there are issues with the system that you would have to go outside and actually look at the panel. There’s no way to tell there’s no remote diagnostics, you can run
Response from developer
HI Cfox84, Thank you for your review and feedback. We definitely agree that you should be able to do more from the app! We have some exciting new features in the works, so do keep posted for updates soon!
PWRview must improve so badly now!
Response from developer
Hi EmmetBrown797, we heard the feedback and have included the PV link status in the latest update!
Customer Service
App not working
Not with the times
Response from developer
Hi B.S.99, thank you for your feedback! We totally understand the pain of having to go out to your system to change the mode. Keep an eye for an update soon! We love your passion, check out our career opportunities at https://www.generac.com/about-us/careers!
Unstable product - horrible service
Case # 00270006
Response from developer
Hi CarltonCases, do you have a recent support ticket number we can use to follow up with you further?