GO User Reviews

Top reviews

App not working anymore pls fix

Please fix it! the app is not working anymore

Response from developer

​Sorry to hear you are are having issues. Im a little confused as to what you are experiencing but we are more than happy to help if you reach us through our customer support portal. https://www.roland.com/cloud/contact-us/

Rubish aps… doesn’t work on ios 17

I expect more from Roland… so i bought the gadget this aps is a let down and poor support from the tech dept.. they just keep sending me link thats already on their website tht doesn't help at all… installation guide was very poor…. And they didn’t seems to know that IOs was still not supported…

Response from developer

​Sorry to hear you are are having issues. Im a little confused as to what you are experiencing but we are more than happy to help if you reach us through our customer support portal. https://www.roland.com/cloud/contact-us/

Active the app please.

App is not working again. Every time a new IPhone comes out the app crashes. It’s been 3 weeks since the app crashed. I love using the app and the interface but it always crashes when a new IPhone comes out.

Response from developer

Sorry to hear you are having trouble and thank you for the review, your feedback is very much appreciated and I'll make a note of it for you and pass it along. If you reach out to us through our customer support portal we would be happy to assist you further. https://www.roland.com/backstage/support

Update

App is not working again. Every time a new IPhone comes out the app crashes. It’s been 3 weeks since the app crashed. I love using the app and the interface but it always crashes when a new IPhone comes out.

Response from developer

Sorry to hear you are having trouble again. We have people looking into the app. Hopefully there will be a solution soon. Thank you for your feedback and feel free to reach out through our support portal if youd like further assistance. https://www.roland.com/backstage/support

No support for Zoom

It’s quite a shame that they worked so hard on the hardware side of things but this product’s functionality is torpedoed by lack of updates and functionality of its app. Zoom is a natural habitat for musicians (although you have to enable original sound). This would have been the perfect device to share multiple screens for broadcasts, but the app won’t support zoom.
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Response from developer

Thank you for the review. We are awlays looking for feedback to help improve our apps. I'll make a note of this for you and pass it along.

Overhaul the app please.

The overall product is good. The issue is with the app. I can’t see any comments being posted while streaming. If you add your own sound bites (which is the one good thing) there is no way to make them not loop. If you start the app in portrait mode you have to leave the app change your phone to landscape and then open the app back up. Make the mixer stand alone to work with messenger and zoom. The app only works as a satellite camera with the iPhone 14 pro. Comments still don’t work.
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App not dependable

I dislike the fact the app and device will only work with Wi-Fi. Also, the app keeps crashing.

Trash

Worked one time and then wouldn’t record again.

Nice hardware Poor App

C’mon Roland you have a great interface but the app crashes when I attempt to load a pic or a movie clip from my Library. Please allow to post livestream on business pages. Other than that, it had potential.

Is Roland Go Livecast a Total WASTE?

I really don’t know where to start with the issues I’m having with this app/unit. I paid $200+ for a product I haven’t been able to use at all. I should’ve returned the unit within the return window, but I thought I could remedy some of the problems by utilizing the internet/other Livecast users. Unfortunately, there is very little support available for this product. It’s also unpopular....
My last resort is calling Roland tech support directly. If that doesn’t help, this great ‘idea’ was a total waste. It’s so infuriating.
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