The way to let the buds out of u accidentally set it wrong
Or u can use any other methods that make the vibration and let it out.
Ps. Not recommended to use forcible and rude methods like using screwdriver...Cuz I’ve tried and nothing happen except the surface was destroyed, though I’m really careful. Lol
Help me
Response from developer
So sorry for the inconvenience! If you still have problems, please email us at support@myaipower.com, after-sales colleagues will be patient to help you solve all problems, thank you for your support of Wearbuds!
Amazing product
Response from developer
Sorry for the inconvenience! Our official website provides accessories sales, you can choose to buy! If you have any suggestions and questions, please contact us at support@myaipower.com! Thank you again for your support of Wearbuds!
Sleep tracker does not work
Response from developer
Sorry for the inconvenience! We have received your feedback and fixed this issue, please update your Wearbuds app. If you have any suggestions and questions, we look forward you to contacting us at support@myaipower.com. Thank you for your support of Wearbuds!
Issues
Response from developer
Please check if your height and weight are filled in your account. In the app:Account--Account--Height / Weight. Or log in again. If your issue still, please contact us support@myaipower.com
Wearbuds
Response from developer
Please check your phone's network permission settings. If you still have problems, please contact us support@myaipower.com
Heart rate/Sleep Analysis
Response from developer
The heart rate needs to be manually detected by clicking on the bracelet, please enter the heart rate menu and click, it will work; sleep, you need to wear the bracelet at night, you can view your sleep data on the app the next day. if your issue still, please contact us support@myaipower.com